#Japan #Shibuya #GENOVA #NOMOCa #Clinic Expo

GENOVA at Clinic Expo 2025

GENOVA, headquartered in Shibuya, Tokyo, is set to participate in the highly anticipated Clinic EXPO, taking place from October 1st to 3rd, 2025, at Makuhari Messe. This event is part of the Medical Japan week organized by RX Japan and aims to connect clinic operators with essential services and products to enhance their practice.

About the Clinic EXPO

The Clinic EXPO is a key gathering for healthcare professionals, including clinic managers and doctors looking to start their practices. The event focuses on providing solutions specifically aimed at improving the operations and management of clinics across Japan. It serves as a platform for networking, knowledge sharing, and exploring innovative technologies that can streamline clinic operations.

GENOVA's Exhibit Highlights

During the Expo, GENOVA will present several groundbreaking solutions tailored to address the pressing challenges faced by clinics today. These include:

1. NOMOCa Series - Automated Payment Machines

The NOMOCa series has made significant contributions to clinic management in Japan, with 2,519 units installed as of June 2025. The innovative machines come in three models and integrate seamlessly with practice management software, boasting a 96.6% integration rate, making them an essential tool for clinics aiming to improve operational efficiency and ease staff shortages.

2. NOMOCa-AI Chat

This AI-powered chatbot employs ChatGPT technology and is designed specifically for clinics. By automatically handling patient inquiries around the clock, it enables staff to focus on more critical tasks, enhancing the overall service quality while also providing analytics capabilities for continuous improvement.

3. NOMOCa-AI Call

Complementing the NOMOCa-AI Chat, this service automates phone answering for clinics, using AI to analyze communication patterns and improve responsiveness through feedback loops. This reduces the burden on staff and helps enhance patient interactions.

4. teamLab's Interactive Installations

GENOVA will also showcase an exciting new interactive art installation from teamLab, titled The Canvas of the Little People, aimed at transforming waiting areas in medical facilities into engaging and creative spaces for patients and their families. This installation promises to enhance the experience during wait times, making healthcare environments more enjoyable.

GENOVA's Mission and Values

Founded in 2005, GENOVA is committed to bridging healthcare services with technology to foster a healthier society. Addressing the impending healthcare challenges due to Japan's aging population, GENOVA provides innovative services designed to mitigate workforce shortages and improve healthcare access. Their ethos revolves around minimizing patient anxieties and complaints regarding healthcare experiences, striving for quality improvement in medical service delivery.

As we move towards Clinic EXPO 2025, GENOVA is eager to foster collaborative discussions with attendees, helping to tailor solutions that fit individual clinic needs. The event will feature dedicated staff available to discuss implementation strategies and address specific operational challenges faced by clinics today.

We are genuinely excited about the opportunities that lie ahead and look forward to welcoming everyone to our booth at the Clinic EXPO.