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DigitalC's Remarkable Transformation in Broadband Access and Digital Literacy

In a groundbreaking effort that has transformed connectivity in Cleveland, DigitalC has made significant strides in broadband access and digital skills training since January 2024. The organization's relentless pursuit of digital equity has resulted in major milestones that reflect the power of community-driven initiatives.

Achievements in Broadband Access

Within just 18 months, DigitalC has successfully connected over 7,500 households, bringing high-speed internet to more than 18,000 residents. In 2025 alone, over 4,700 households gained access to this essential service, showcasing DigitalC's commitment to bridging the digital divide. This unprecedented expansion has earned the organization both local and national recognition, establishing what has been dubbed "The Cleveland Model," a community-focused approach to broadband delivery that prioritizes affordability without compromising quality.

The Cleveland Model: A Blueprint for Connectivity

DigitalC's innovative model has garnered attention as a potential solution for cities nationwide, demonstrating how effective public-private partnerships can drive meaningful change. By working collaboratively with various stakeholders, DigitalC has not only accelerated the rollout of broadband but also ensured that critical services are accessible to those who need them most.

Enhancing Digital Literacy Through Training

With connectivity as its foundation, DigitalC has also prioritized digital skills training. The organization has facilitated over 20,000 digital learning sessions, training more than 17,500 residents, including 10,000 in just 2025. This training has empowered individuals with the skills needed to navigate the digital landscape effectively, whether for work, education, or healthcare access.

Partnering for Success

DigitalC's success has been made possible through robust partnerships with local organizations, schools, libraries, and housing providers. By leveraging these partnerships, DigitalC has created a comprehensive ecosystem that supports both technological access and the educational resources necessary for residents to thrive in a digital world.

An Expansion Beyond Cleveland

In 2025, DigitalC took significant steps to extend its reach beyond Cleveland by successfully piloting a project in Detroit. In collaboration with notable partners such as the Rocket Community Fund and the City of Detroit, the initiative connected 450 families in three public-housing communities to high-speed internet. This expansion exemplifies the scalability of The Cleveland Model and its adaptability to different community contexts.

Support from Philanthropic Partners

The progress DigitalC has achieved would not be possible without the support of philanthropic organizations and community supporters. Key partners, including The Mandel Foundation, The Myers Foundation, the State of Ohio, and major tech companies like Microsoft and Google, have helped fuel this transformative effort, emphasizing the power of collective action in addressing digital inequality.

A Vision for the Future

Looking ahead, DigitalC is poised to continue its mission of fostering digital equality and enhancing connectivity across underserved communities. As stated by Joshua Edmonds, CEO of DigitalC, the organization envisions a future where broadband serves as a catalyst for economic mobility and community empowerment. The achievements of the past year demonstrate that with ambition and collaboration, it is possible to shift the narrative of connectivity in cities long considered laggards in this critical area.

In conclusion, DigitalC’s rigorous efforts demonstrate that access to high-quality broadband and digital literacy resources can catalyze significant change within communities. By providing essential services and support, DigitalC is not only transforming Cleveland but also setting a precedent for cities across the country to adopt similar models for digital equity.