Hyland Joins Jack Henry® Fintech Integration Network to Streamline Banking Operations

Hyland's Fintech Initiative

Hyland, a global leader in enterprise content intelligence and automation solutions, declared its membership in the Jack Henry® Fintech Integration Network (FIN). By joining this network, Hyland gains access to Jack Henry's technical resources, enhancing its existing integrations with the SilverLake® and Symitar® Episys® platforms. This integration aims to facilitate seamless utilization of third-party products by Jack Henry customers.

Hyland’s platform, OnBase, stands out as a highly trusted content management solution within the financial services sector. It efficiently combines core banking data with relevant business contexts, thereby supporting the daily operations of financial institutions. Through innovations like jXchange™ for SilverLake and symXchange™ for Symitar Episys, which are service-based APIs, participating financial institutions can securely link core information with OnBase. This integration allows for direct access to essential documents within workflow processes and utilizes content and process automation to enhance employee productivity and service experiences.

The significance of these integrations lies in ensuring data integrity; all interactions are managed through a service layer that guarantees consistent and secure data exchange between platforms. Namit Saksena, Vice President of Financial Services Products at Hyland, articulated, "Our clients do not want to manage yet another system; they seek better collaboration within their existing systems, and our OnBase integrations with Jack Henry achieve that goal."

As financial institutions face modern challenges to modernize operations while not disrupting core systems relied upon by employees, managing content across various discrete systems often leads to inefficiencies. Employees must switch between applications, engage in repetitive tasks, and manually search for documents, ultimately slowing the service, increasing operational costs, and obscuring a comprehensive overview of client data. This may also lead to governance gaps when content appears outside the compliance and audit frameworks institutions depend upon.

The robust integrations provided by Hyland with Jack Henry help mitigate these challenges by linking core banking operations with content and workflows that support lending activities, customer service, business operations, and compliance—all without creating yet another content silo. Instead of requiring a separate repository, OnBase acts as a secure content hub, bridging information across systems and embedding documents and workflows into core banking processes. Consequently, employees can work more efficiently while continuing to engage with familiar Jack Henry applications.

Furthermore, with Jack Henry's FIN, customers are relieved from acting as mediators between Fintech firms, as these companies now have direct access to Jack Henry's technical resources and testing systems. However, it's essential to note that membership in the FIN does not imply endorsement of the Fintech products.

For those interested in learning more about Hyland's platform and solutions, additional information is available at Hyland.com.

Background on Jack Henry & Associates, Inc.

Jack Henry® (Nasdaq: JKHY) is a versatile fintech company dedicated to strengthening connections between financial institutions and the individuals and businesses they serve. As an S&P 500 company, Jack Henry prioritizes openness, collaboration, and customer orientation, providing banks and credit unions with a dynamic ecosystem of internally developed, modern capabilities and integration possibilities with leading fintech companies. For over 50 years, Jack Henry has delivered technological solutions to accelerate innovations, strategically differentiate from competitors, thrive in the market, and meet the evolving needs of their account holders. They support over 7,200 customers with person-centered innovations, personalized service, and insight-driven solutions aimed at breaking down barriers to financial wellness. Learn more at jackhenry.com.

Overview of Hyland

Hyland excels in content intelligence and automation, empowering organizations to transform enterprise content into regulatory-compliant data that expedites decision-making and enhances business performance. The open platform developed by Hyland is trusted by thousands of organizations worldwide, including many within the Fortune 100. It leverages AI to turn content, data, and processes into trusted information allowing humans, applications, and agents to automate work across agent-driven and content-based enterprises. For more in-depth details, visit Hyland.com.