Mia Labs Secures $20 Million Series A Funding to Revolutionize Automotive Dealership Operations

Mia Labs Revolutionizes Automotive Dealerships

Mia Labs, a leader in AI-powered communication solutions, recently secured $20 million in Series A funding, raising its total capital to an impressive $29 million. This investment, led by Permanent Capital Ventures with contributions from Norwest, Eniac Ventures, and other industry veterans, underscores the demand for effective AI solutions in the automotive sector.

In 2025, Mia Labs achieved remarkable growth, serving over 350 franchise dealerships across the nation. With their advanced AI platform, Mia has facilitated more than $45 million in dealership revenue while saving a staggering 1.5 million hours of human labor through optimized customer interactions. This impressive feat positions Mia as a frontrunner among AI-native communication platforms tailored specifically for automotive dealerships.

The effectiveness of Mia's platform is evidenced by its success metrics: 1 million customer conversations powered, over 130,000 sales and service appointments booked, and substantial revenue generated from AI-driven bookings. This level of performance highlights Mia's capability to streamline dealership operations and enhance the customer experience significantly.

One of the standout features of Mia's technology is its unified communication system, which replaces fragmented and outdated tools like traditional call centers and chatbots. By integrating various communication channels and departments, Mia enables dealerships to enhance efficiency while maintaining personalized customer interactions. This comprehensive approach not only drives revenue but also fosters a better overall experience for customers.

A significant factor behind Mia's success is its leadership team, which boasts over a century of combined automotive experience. This expertise translates into a deep understanding of the everyday realities that dealerships face, ensuring that Mia's products are well-suited for actual use rather than theoretical scenarios. Major dealership groups across the country have already placed their trust in Mia's capabilities to handle their communication needs effectively.

Brian Hoang, the co-founder, and CEO, expressed his enthusiasm about the funding, stating, "This Series A funding is a major vote of confidence in Mia's vision and the real results we are delivering for automotive dealerships." Hoang emphasizes that in a competitive marketplace, dealerships must prioritize advanced tools that can enhance operational efficiency and customer satisfaction.

As Mia Labs gears up for its participation at the NADA 2026 event in Las Vegas, anticipation is building around their planned product innovations that promise to further redefine dealership operations and customer experiences. Attendees will be able to witness firsthand the transformative impact of Mia's solutions at booth #6568N.

Founded in 2023, Mia Labs is not just about technology; it’s about revolutionizing the automotive industry through AI. The integration of cutting-edge AI with industry expertise provides dealerships the tools they need to thrive in a rapidly evolving landscape. With support from various strategic automotive stakeholders, Mia Labs is poised for continued growth and innovation in the world of automotive communications.

For further details on Mia Labs or to schedule a demo, visit www.mia.inc.