#United States #Richmond #hellocare.ai #Smart Hospital #Reid Health

Reid Health Revolutionizes Patient Care with hellocare.ai

In a remarkable leap toward modern healthcare delivery, Reid Health has successfully integrated AI-assisted smart hospital technology into every patient room, in collaboration with hellocare.ai. This significant enhancement aims to improve the overall patient experience, streamline nursing workflows, and tackle staffing shortages typical in rural healthcare settings.

The recent deployment of hellocare.ai's technology revolutionizes how healthcare is provided, ensuring that every room is equipped with high-resolution cameras and voice-enabled devices that facilitate AI-Assisted Virtual Nursing, Telehealth services, and Virtual Sitting. Additionally, each patient room now features state-of-the-art Interactive Digital Whiteboards and Smart Room Signs, enabling real-time access to clinical data, conveniently synchronized with the Epic health record system.

Misti Foust-Cofield, the Vice President and Chief Nursing Officer at Reid Health, emphasizes the enhanced capabilities brought about by this integration. "With just a touch, nurses can access patient labs, imaging results, and trends while also being able to document back into Epic directly from the whiteboard. This ease of access has not only improved documentation but also supports nurse well-being and boosts patient satisfaction," she shares.

The effectiveness of this digital transformation is evident in the numbers, with Reid Health recording over 5,800 writebacks to Epic and more than 14,000 accesses to whiteboards from June to October 2024. These figures illustrate a high level of clinician engagement and effective adoption of the new technology.

Muhammad Siddiqui, Chief Digital and Information Officer at Reid Health, highlights the impact of hellocare.ai by stating, "We've consolidated multiple services and introduced new capabilities that were previously unavailable to our care teams. This has transformed the way we deliver virtual care, enhancing workflow efficiencies and creating a more interconnected environment for patients and clinicians."

Moreover, this pioneering technology's influence extends beyond the hospital walls into education. Reid Health has partnered with IVY Tech to integrate hellocare.ai into their Simulation Lab, providing nursing students with hands-on training using the same technology that they will encounter in real patient care settings. Foust-Cofield adds, "Our students now graduate ready to contribute from day one to the healthcare system."

Labinot Bytyqi, the Founder and CEO of hellocare.ai, praises Reid Health's commitment to innovation, calling it an ideal partnership in creating one of the most advanced smart hospital room models nationwide, focused on digital innovation and patient-centric care.

In summary, the collaboration between Reid Health and hellocare.ai sets a new standard in the healthcare industry. By improving nurse retention, enhancing operational efficiency, and providing a connected patient experience, they exemplify modern hospital care delivery.

About Reid Health

Reid Health serves as a regional health system catering to communities in East Central Indiana and West Central Ohio, dedicated to exceptional care and community wellness through innovative solutions.

About hellocare.ai

hellocare.ai is at the forefront of AI-assisted virtual care solutions, headquartered in Clearwater, FL. Supporting over 70 health systems nationwide, the company focuses on enhancing clinical efficiency and patient-centered care. Their integrated platform includes various functionalities such as AI-Assisted Virtual Nursing, Remote Patient Monitoring, and more, all designed to innovate healthcare delivery in line with current EHR systems. For further details, visit hellocare.ai.