DXC Technology's Advanced AI-Centric Customer Experience Center Opens in Bengaluru

DXC Technology Launches AI-Driven Customer Experience Center in Bengaluru

DXC Technology, a leading name in enterprise technology, has proudly unveiled its latest venture in Bengaluru, India—a cutting-edge Customer Experience Center designed with a strong focus on artificial intelligence. Encompassing an impressive area of 200,000 square feet, this facility stands as a testament to DXC's commitment to fostering innovation and collaboration in the realm of business technology.

A Hub for Innovation and Collaboration

Located in one of Bengaluru's prominent technology districts, the new center is strategically designed to enhance customer engagement and seamless collaboration. This vibrant workspace is equipped with immersive partner areas, fluid collaboration hubs, ideation studios, co-creation laboratories, and experiential partner zones. These spaces are carefully curated to facilitate real-time innovation, allowing teams from DXC and their customers to co-create effective and transformative AI solutions.

Ramnath Venkataraman, president of the Consulting & Engineering Services division, emphasizes, "What sets us apart are our talented employees. With this new Customer Experience Center, we harness our engineering expertise in a space tailored for deeper client and partner collaboration. Together, we can co-create, design, and roll out AI-driven solutions that tackle complex business challenges. By forging strong partnerships throughout the innovation journey, we expedite the transition from concept to measurable business outcomes."

Transforming AI Experimentation into Real-World Solutions

As businesses seek to transition from AI experimentation to large-scale implementation, DXC is at the forefront, investing in environments that prioritize high-value use cases, rapid prototyping, and integration of AI within existing technological ecosystems. This flagship center showcases DXC's proficiencies in AI, consulting, engineering, cloud technology, cybersecurity, and network transformation. The focus remains on designing and operating AI solutions that seamlessly integrate with current enterprise systems and IT operations.

Notably, the center features a prominent AI Central Hub, which serves as a training platform for cybersecurity and includes digital forensics laboratories, security operations centers, and network operations centers. This infrastructure enables the execution of end-to-end scenarios, from solution design to real-world deployment and monitoring. Central to this design is the "AI Hub," a flagship area crafted to assist clients in evolving their AI concepts into operational solutions through hands-on development and testing activities.

Rob Le Busque, president of DXC Technology for Asia-Pacific and Japan, underscores the center's role: "Our new Customer Experience Center is a true innovation hotspot for AI, engineering, and client collaboration. By consolidating our consulting, engineering, and operational expertise under one roof, we empower clients to accelerate AI adoption and build connected enterprises where humans and intelligent agents work side by side to design and operate critical systems."

About DXC Technology

DXC Technology (NYSE: DXC) is a world-renowned technology and innovation partner, providing software, services, and comprehensive solutions to global enterprises and public sector organizations. With an unwavering focus on helping clients harness the power of AI amidst an era of exponential change, DXC is dedicated to modernizing, securing, and operating some of the most complex technology environments worldwide. Learn more about their offerings at dxc.com.

This establishment not only consolidates DXC's presence in India but also enhances its capacity to drive meaningful AI solutions for clients across the globe. As businesses increasingly prioritize AI integration, DXC's new Customer Experience Center is poised to be instrumental in shaping the future of enterprise technology.