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Infosys and RWE AG: A New Era in Digital Transformation

In a landmark announcement, Infosys, a global leader in digital services and consulting, has partnered with RWE AG, a multinational energy company, to implement automated solutions that will revolutionize the digital workplace environment at RWE. This strategic collaboration aims to streamline operations and enhance overall operational efficiency through innovative automation technologies.

The Collaboration

The partnership between Infosys and RWE is not just a fleeting collaboration; it marks over 12 years of association, wherein Infosys has consistently provided support for various modernization and business transformation projects for RWE. Given the evolving nature of workplace needs and the rising demand for efficiency, this collaboration is a testament to both companies' solid commitment to a shared vision of operational excellence.

The focus of this initiative is the implementation of Infosys Workplace Suite, a comprehensive set of tools and accelerators designed to facilitate the adoption of digital services across enterprises. Through this, RWE will be able to deploy process automation solutions and provide self-service access to essential services, thereby streamlining its operational workflows.

Key Technologies and Tools

To achieve successful digital transformation, Infosys plans to utilize several advanced tools including:

• - Migration Factory: This tool will support an automated migration to Office 365, enabling smoother collaboration across teams.
• - Collaborative Applications: Innovative applications will be introduced to enhance teamwork and communication within RWE.
• - Business Dashboards and Reports: Customized dashboards and reports will aid decision-making by providing insights based on real-time data.
• - Conversational Assistants: Leveraging Azure technology, conversational AI tools will be implemented to assist employees in navigating day-to-day tasks more efficiently.
• - Service Request Automation: Processes will be revamped to automate service requests and improve response times.
• - Governance Solutions: Enhanced governance measures will also be deployed to ensure compliance and accountability within the digital workspace.

These technologies combined are anticipated to significantly improve RWE's operational processes while enriching the overall experience for its employees. This modernized workspace is designed to be sustainable, efficient, and user-friendly, placing a keen emphasis on enhancing user experience and operational agility.

Insights from Leadership

Gülnaz Öneş, RWE's Group CIO, commented, "By harnessing modern technologies and aligning them with our operational goals, we are able to streamline processes, empower our teams, and create measurable value across the organization. Our collaboration with trusted partners like Infosys underscores our commitment to nurturing a resilient and agile digital workplace, which is vital for sustainable growth."

Ashiss Kumar Dash, EVP Global Head of Services at Infosys, emphasized the company's commitment to support RWE's ambitious digitalization strategy, aiming to position them as a leading reference in Europe. He stated, "Through the deployment of advanced solutions within the digital workplace, we are optimizing their operations and enhancing their ability to deliver value to customers. Our priority is to equip RWE employees with cutting-edge digital tools and expertise, fostering a productive and sustainable work environment."

Conclusion

The collaboration between Infosys and RWE AG signifies a progressive step into a future where digital transformation is not just a buzzword but a reality that enhances operational effectiveness and employee experience. With an emphasis on sustainable growth, both companies are poised to lead the charge in transforming the energy sector's digital landscape. As they embark on this journey, the anticipation is high for the innovative outcomes this partnership will yield for RWE and the broader industry.

For more information about the advancements and services offered by Infosys, visit Infosys.