#United States #Plano #digital banking #Alkami Technology #AdelFi Credit Union

AdelFi Credit Union Enhances Digital Strategy with Alkami

In a significant stride toward improving digital banking services, AdelFi Credit Union has partnered with Alkami Technology, Inc., a prominent provider of cloud-based digital banking solutions. This collaboration aims to elevate the banking experience for both retail and business members through a modern, feature-rich platform.

A Modern Banking Experience

On July 2, 2025, Alkami announced the successful implementation of its Digital Banking Platform at AdelFi, fulfilling the credit union's goal of providing a secure and efficient banking experience. The platform includes various functionalities such as Alkami's Digital Banking, Data Marketing Solution, and automated clearing house (ACH) capabilities, all designed to create a seamless and engaging user experience.

Chuck Kelly, the Chief Technology Officer at AdelFi, expressed enthusiasm about the partnership, emphasizing how Alkami's commitment to user experience aligns with AdelFi’s vision. He noted that the platform's flexible interface and ongoing enhancements are crucial for improving member engagement and satisfaction.

Delivering Actionable Insights

One of the standout features of this new partnership is Alkami’s Data Marketing Solution. This tool is designed to provide action-oriented insights that can help AdelFi tailor its services to meet the specific needs of its members. By utilizing these insights, the credit union aims to deepen relationships with members and offer personalized banking experiences.

The Importance of Collaboration

Taylor Adkins, Vice President of Product Management at Alkami, praised AdelFi for its clear vision and collaborative approach throughout the implementation process. He highlighted the bank's commitment to leveraging the Alkami Platform to enhance the banking experience, making it a standout example of a financial institution that fully embraces digital transformation.

Commitment to Excellence

Alkami has recognized its platform for providing outstanding mobile banking experiences, receiving accolades from J.D. Power in both 2024 and 2025 for excellence in mobile banking platform experience. This certification underscores the quality of service AdelFi aims to offer its members through the partnership.

Conclusion

The collaboration between AdelFi Credit Union and Alkami Technology represents a significant advancement in the digital banking arena. By embracing innovative solutions and focusing on user experience, AdelFi is set to redefine how its members interact with banking services. As the banking landscape continues to evolve, partnerships like this will play a central role in shaping the future of financial services.