#Japan #Nagoya #Mediphone #Sugiyama Jogakuen University #Assistance Line

Enhancing Student Support through Multilingual Services

Sugiyama Jogakuen University has recently launched the MediPhone Assistance Line, a groundbreaking service aimed at providing multilingual support for health and medical needs for international students. This initiative is a collaboration with MediPhone Co., Ltd., based in Tokyo, which has established itself as a leader in medical interpreting services.

Background of the Initiative

The university, located in Nagoya, Aichi Prefecture, welcomes a diverse body of international students from its overseas partner schools, fostering cultural exchange and understanding within its campus. However, many of these students face challenges when it comes to healthcare access due to language barriers and cultural differences. Recognizing the stress that can arise from such barriers, the decision was made to implement the MediPhone Assistance Line to ensure that international students can navigate Japan’s healthcare system with ease and confidence.

Objectives of the Assistance Line

The MediPhone Assistance Line is designed with two key objectives in mind:
1. To facilitate access to Japanese medical institutions for international students, ensuring they feel secure when seeking medical care.
2. To alleviate the workload of university staff who have previously managed student visits to healthcare facilities.

Through these measures, the university aims to cultivate an environment where international students can maintain their health and focus on their studies without the additional stress of navigating healthcare services.

Comments from University Officials

An official from Sugiyama Jogakuen University shared that the introduction of the MediPhone Assistance Line is expected to enhance the safety of international students while easing the burden on faculty and staff. Furthermore, this initiative is seen as a pivotal step towards strengthening the university’s framework for internationalization, thereby enhancing its overall attractiveness. The official stated, "The presence of a responsive support system contributes positively to the campus environment, encouraging a broader awareness among faculty members beyond the International Exchange Center to also engage in international support."

This proactive approach is anticipated to significantly improve the overall satisfaction of students during their study abroad experience at the university.

Details of the MediPhone Assistance Line

The MediPhone Assistance Line offers a comprehensive multilingual support service tailored for foreign residents in Japan. It provides assistance that includes pre-consultation, searching for and booking medical facilities, as well as interpreter services during visits to medical institutions or pharmacies. Notably, this service operates 24/7, accommodating requests in 33 languages, making healthcare truly accessible for all.

For further information, interested parties can access a detailed overview of the service here.

About MediPhone Co., Ltd.

MediPhone Co., Ltd. specializes in remote medical interpretation services and conducts training and seminars for medical professionals regarding the acceptance of foreign patients. Their core telehealth interpreting service has been successfully integrated not just in medical institutions but also in municipalities and medical organizations. In 2021, the company expanded into health management and preventive care with the launch of their cloud health management system, Mediment.

MediPhone’s mission is rooted in building a new social system through mutual support and growth among diverse communities.

For more corporate information about MediPhone, visit their official website or find their intricate journey in enhancing global health collaborations through the links provided.

Contact Information for Press Inquiries

For further inquiries regarding this initiative, please contact:

• - Name: Koyama
• - Phone: 03-5544-9724
• - Email: assist@mediphone.jp

In Conclusion

The establishment of the MediPhone Assistance Line at Sugiyama Jogakuen University marks a significant leap in supporting international students in Japan. This not only assists students in navigating healthcare but also aligns with a broader vision of enhancing inclusivity and support at educational institutions. By addressing the specific needs of a diverse student body, the university and MediPhone are paving the way for a more accommodating and supportive academic environment.