Empire Today® Welcomes Butch Cavello as New President of Residential Operations

Empire Today Welcomes Butch Cavello as President of Residential Operations

Empire Today, a leading name in direct-to-consumer flooring solutions, has recently announced the addition of Butch Cavello to its leadership team as the President of Residential Operations. With a distinguished career in operations and retail, Cavello is set to steer the company towards greater customer engagement and operational excellence.

A Wealth of Experience

Butch Cavello joins Empire Today with an impressive background, having most recently served as Vice President of Operations, Training, and Direct-to-Consumer Retail at Samsung Electronics. His extensive career has seen him excel in various prominent roles at companies such as Best Buy, Lucent Technologies, and American Louver Company. A graduate of the United States Air Force Academy, Cavello has proven his strategic insight and operational prowess throughout his career.

Vision for Empire Today

Upon taking up his new role, Cavello expressed his enthusiasm about joining what he calls "the nation’s leading brand in the flooring industry." His primary focus will be to collaborate with the Empire team to enhance customer experiences and drive growth in the residential sector. Under his direction, the residential organization aims to deliver superior service that meets and exceeds customer expectations.

As Cavello embarks on this new journey, he will be reporting directly to Brian Hutto, the Chief Executive Officer of Empire Today. Together, they are expected to work closely to innovate and refine strategies that enhance the overall service and operational efficiency of the company.

Leadership Restructuring

In a move that further strengthens its leadership, Empire Today also announced key promotions within its executive team. Chris Granger, who previously served as the President of Residential Operations, will now take on the role of Chief Operating Officer. Granger's experiences and strategic mindset are poised to drive the company’s critical initiatives and elevate its market presence. Since joining Empire in 2018, he has played an instrumental role in scaling the company's commercial operations.

Paul Carter, another essential team member since 2009, has been named Chief Strategy Officer. In his new position, Carter will be paramount in shaping Empire’s long-term vision, collaborating directly with Hutto and the executive team to pursue ambitious growth trajectories.

Commitment to Excellence

Brian Hutto, CEO, welcomed Butch Cavello to the Empire Today family and congratulated the newly promoted officers. He stated, "We have built the best leadership team in the business and now look forward to relentless execution, consistently delighting customers, and growing the most iconic and best brand in flooring."

With a rich tradition of over 65 years, Empire Today has established itself as a pioneer in home improvements and furnishings. It offers a comprehensive range of products, including carpet, hardwood, laminate, tile, and vinyl flooring, not just catering to residential clients but also serving commercial markets.

About Empire Today

Empire Today is renowned for its innovative shop-at-home service that provides comfort and convenience in product selections. Their commitment to quality products, next-day installation services, and exceptional customer care has garnered the loyalty of over 3 million satisfied customers across the United States.

As Empire Today stands poised for growth under the new leadership, it aims to adapt its strategies to leverage both customer preferences and market trends effectively. The company continues to focus on delivering outstanding value and maintaining its reputation as a leader in the flooring industry.

For more information on Empire Today and its offerings, visit EmpireToday.com.