#Japan #Tokyo #CX Solutions #MOBILUS #MooA

Mobilus’ Strategic Headquarters Relocation

Mobilus Inc., a leading company specializing in customer experience (CX) solutions for contact centers, has announced its relocation to the Sumitomo Realty & Development Ohsaki Twin Building West starting September 22, 2025. This move aims to strengthen its organizational structure and support its ambitious growth objectives.

The Reason Behind the Move

Mobilus operates under the mission of providing "advanced CX for every business." By leveraging their expertise in contact center operations, they aspire to enhance the branding and revenue of their client organizations. They have actively developed and delivered various innovative solutions including the generative AI service MooA® and a suite of SaaS solutions known as the Mobil series, which features live chat and voice bot services. These initiatives aim to discover the latent needs of customers, proactively address challenges, and create new ways of customer communication.

The decision to relocate the headquarters comes as a strategic step toward establishing Mobilus as a top brand in the CX domain, ensuring that their growth and operations keep pace with the increasing demand for their services.

Features of the New Office

The new headquarters is strategically located in the promising Ohsaki-Gotanda area, chosen for its excellent transportation access and potential for operational efficiency. With the move, Mobilus has enhanced the working environment to promote creativity and collaboration among employees. The entire office is designed on a single floor layout, allowing for improved synergy and interaction.

The company has expanded its workspace to foster active communication across departments and has increased the number of standing meeting spaces and conference rooms to facilitate quicker decision-making processes. A new free meeting space has been created, capable of accommodating over 150 individuals. This flexible area is intended to encourage cross-departmental exchanges and facilitate the generation of innovative ideas.

Mobilus is poised to seize this relocation as a new milestone in its journey towards accelerated growth. Through improved interdepartmental cooperation and a commitment to innovation, Mobilus aims not only to boost customer experience but also to contribute significantly to the brand value and overall business growth of its clients.

New Headquarters Overview

• - Relocation Date: September 22, 2025
• - New Address: 9th Floor, 2-22-9 Higashi-Gotanda, Shinagawa-ku, Tokyo 141-0022
• - Phone Number: 03-6417-9523 (no change)
• - Access:

- 7 minutes on foot from Ohsaki Station (Yamanote Line, Saikyo Line, Shonan Shinjuku Line)
- 11 minutes on foot from Gotanda Station (Yamanote Line, Toei Asakusa Line)
- 10 minutes on foot from Gotanda Station (Tokyu Ikegami Line)

• - Additional Note: The company's official registration at the new office is expected to take place on October 1, 2025.

About Mobilus Inc.

Mobilus specializes in designing CX branding strategies that proactively address client challenges and obstacles, contributing to improved corporate value and profitability. The company integrates cutting-edge technology within its operations, offering the MooA® generative AI service and various SaaS solutions that promote non-voice and digital customer communications. With over 500 implementations of the Mobil series, the company underscores its deep commitment to enhancing their clients' customer experiences through innovative solutions and technologies.

Founded in September 2011 and publicly traded on the Tokyo Stock Exchange Growth market (Stock Code: 4370), Mobilus operates with the mission of providing "advanced CX for every business" and runs the 'CX-Branding Tech. Lab' for extensive research and development initiatives aimed at fostering better customer experiences through seminars, research reports, and collaborative projects.

• - Company Name: Mobilus Inc.
• - CEO: Tomohiro Ishii
• - Location: 15th Floor, Hamamatsu-cho Building, 1-1-1 Shibaura, Minato-ku, Tokyo
• - Website: Mobilus Official