Honda North's 17th Achievement: The President's Award
Honda North, a prominent member of the ICL dealership family, has recently been honored with the esteemed President's Award for 2024, awarded by American Honda Motor Co., Inc. This recognition is not just a one-time accolade; it's the 17th instance that Honda North has been bestowed with such a prestigious title, showcasing the dealership's unwavering commitment to excellence over the past 25 years.
The Honda President's Award stands as the pinnacle of recognition within the Honda dealership network, reserved for those who have demonstrated extraordinary performance in multiple domains including customer service, sales, training, and maintaining high facility standards. Out of all Honda dealerships across the nation, only 10% achieve this honor, placing Honda North in an elite category of exceptional dealerships.
General Manager Bryan Laskin expressed the team's pride in receiving this award, attributing the success to the dedicated employee-owners who strive to provide top-tier service to customers. Laskin stated, "We are deeply honored to receive the prestigious Honda President's Award. Our team of dedicated employee owners strives to deliver the highest level of service, and we are thrilled to see our efforts recognized once again." His gratitude extended towards all the members of Honda North who remain committed to delivering excellent service daily.
Furthermore, Honda North has invested in enhancing customer experience by upgrading its facilities, including the showroom and service areas equipped with modern amenities. These improvements aren’t just cosmetic; they reflect Honda North’s ongoing commitment to providing a superior buying experience.
CEO Joseph Hajjar also acknowledged the efforts of the entire team, highlighting their seamless dedication to serving customers. He remarked, "As CEO, I am very grateful for Honda North; the employee owners are dedicated to serving customers as best as possible while making it look seamless." This sentiment is echoed by Dealer Principal Marshall Jespersen, who emphasizes the dealership's mission to support the local community while offering outstanding service. Jespersen stated, "I could not be prouder of our team for not only the service they provide our Honda customers but also how they believe in giving back to the local community."
More than just a dealership, Honda North holds a notable reputation in Danvers, Massachusetts, as an employee-owned establishment. This ownership model enhances accountability and fosters a culture of shared responsibility, which is evident in their operations and customer relations. Each employee is invested not only in the dealership’s success but also in ensuring that customers receive the utmost care and respect.
Beyond the President's Award, Honda North’s accomplishments include recognition in the Honda Master Circle, which acknowledges the top 50 dealerships nationally based on new vehicle sales. This points to Honda North’s consistent performance in the competitive automotive market, reinforcing its status as a go-to for prospective Honda buyers in New England.
In addition, Honda North is proud to be part of International Cars, Ltd., a family-owned collection of nine dealerships across New England, specializing in brands such as Audi and Porsche. Their dedication to excellence in customer service has earned multiple industry awards, including the prestigious Audi Magna Society Award and several AACE Awards for communications excellence.
As Honda North continues to receive accolades, they invite customers and potential buyers to explore their comprehensive lineup of vehicles and experience first-hand the service that has earned them this esteemed recognition for 17 years. For more information or to view their inventory, visit their website at
www.hondanorth.com.
In conclusion, Honda North’s achievement of the President's Award for the 17th time is a testament to their hard work, dedication, and a culture that prioritizes customer satisfaction. This notable recognition not only celebrates their past but also positions them for a future filled with opportunities to further excel in the automotive industry.