CenterPoint Energy Restores Power to 90% of Customers After Severe Storm in Houston

CenterPoint Energy Storm Recovery Efforts

On May 27, 2025, Greater Houston faced one of the strongest storms of the spring season, resulting in power outages for approximately 167,000 customers. CenterPoint Energy acted swiftly and efficiently to address the situation, successfully restoring electricity to about 152,000 of those affected, which equates to 90% of the outages.

Storm Overview

The storm brought severe weather characterized by powerful winds reaching speeds of 60 to 70 miles per hour and significant lightning. The areas hardest hit included North and Central Harris County, with cities like Tomball, Bush International Airport, Kingwood, and Humble experiencing the brunt of the damage. Fortunately, despite these conditions, most of CenterPoint's customers managed to keep their power uninterrupted thanks to the company's robust infrastructure and rapid response capabilities.

Response Measures

As of 4:45 PM on Tuesday, only around 15,000 customers remained without power. CenterPoint Energy mobilized an impressive workforce of over 1,300 personnel—this included their own employees as well as contractors—to remedy the outages. They worked relentlessly to assess damages and restore power where safe to do so. In addition to this labor, 143 vegetation management crews were also deployed to clear any obstacles that may hamper the restoration process.

To ensure readiness for further adverse weather expected on Wednesday, CenterPoint activated its Emergency Operations Center (EOC). This proactive measure aims to streamline the response to any impending storms, ensuring that crews will be available for rapid deployment.

Commitment to Safety

Darin Carroll, Senior Vice President for Electric Business at CenterPoint, emphasized the company’s commitment to safety during restoration efforts. He pointed out the challenges customers face when power is lost, especially for businesses and daily lives. Carroll stated, "For those who lost power, we know how hard it is to manage your businesses and your lives, and we are working around the clock to restore customers who are able to receive service ahead of more severe weather this week. Safety continues to be our highest priority as we work to restore power for our customers and communities."

Residents were reminded to maintain a safe distance—at least 35 feet—from any downed power lines and to report any damage to CenterPoint to assist in the swift recovery process.

Looking Ahead

With unpredictable weather patterns continuing, CenterPoint Energy urges customers to stay informed through their Outage Tracker and consider enrolling in Power Alert Service®. This service provides real-time updates regarding outages, estimated restoration times, and customer-specific information via email, text, or phone notifications.

In summary, CenterPoint Energy showcased its resilience and dedication to customer service amid severe weather conditions. As the company continues its restoration efforts, they remain vigilant and prepared for whatever Mother Nature may bring next.

For further information, visit CenterPoint Energy's website.

About CenterPoint Energy

CenterPoint Energy, Inc. (NYSE: CNP) serves around 7 million metered customers across Indiana, Minnesota, Ohio, and Texas, with its headquarters located in Houston. Known for its reliable energy solutions for over 150 years, the company stands as Texas's only investor-owned utility. As of March 31, 2025, CenterPoint Energy boasts approximately $44 billion in assets and employs about 8,300 professionals dedicated to serving its customers efficiently.