American Water Shapes the Future Workforce with Innovative Programs and Training

Building the Future Workforce


American Water, the largest regulated water utility in the United States, is taking significant steps to cultivate the workforce of tomorrow. This initiative caters to everyone, from high school students pondering their career choices to adults looking for fresh opportunities.

Addressing Increasing Workforce Demands


With the water industry experiencing an escalating requirement for skilled personnel, American Water has positioned itself at the forefront of addressing these needs. The company's initiatives are designed to invite individuals into the water sector, enhance their professional skills, and pave the way for enduring success in their careers. Lori Sutton, American Water's Executive Vice President and Chief Human Resources Officer, remarked, "Our people are at the heart of everything we do." The commitment to providing safe, reliable, and affordable water services begins with attracting and nurturing talented individuals.

Pathways for Development


American Water implements a variety of programs aimed at different career stages:

  • - Flow Forward High School Summer Camp Program: This multi-day program offers high school students valuable experiences, which include skills workshops, resume building, and exposure to water industry careers. Students from states like Indiana, Iowa, New Jersey, Pennsylvania, and West Virginia are participating this year.

  • - Future Wavemakers College Internship Program: Aimed at shaping the next generation of leaders in the water sector, this initiative revolves around mentorship and practical skill development. Interns are engaged in meaningful projects that connect their academic knowledge with real-world applications, thereby bringing innovative ideas into the fold. This year, 56 college interns are gaining hands-on experience across various functional areas.

  • - Water Utility Pipeline Program (Water UP!): Focused on workforce readiness, this program helps participants navigate career options and acquire foundational skills for the water sector. Through practical learning and professional growth opportunities, it lays the groundwork for aspiring water professionals.

  • - Partnership with Hopeworks: Collaborating with a local nonprofit in Camden, American Water has initiated train-to-hire programs that have successfully engaged young adults in Geographic Information System projects. This partnership underscores their commitment to community empowerment.

  • - State-of-the-Art Training Facilities: Facilities in West Virginia, designed with modern classrooms and hands-on training environments, are set up to support the development of both new hires and experienced professionals, ensuring they have the competency to maintain water systems effectively.

  • - Making Waves Academy: This resource hub supports existing employees in enhancing their skills and exploring career progression opportunities. The adaptive nature of the program caters to various learning styles and schedules.

A Commitment to Community and Talent


Each of these initiatives showcases American Water's unwavering commitment to cultivating both current and future talent, thereby strengthening communities and ensuring a skilled workforce for the evolving needs of the water industry. As they continue this mission, American Water remains dedicated to enhancing their talent pipeline and building more resilient communities through innovative workforce development programs. For more information about American Water’s workforce initiatives, you can visit their official website.

About American Water


Founded in 1886, American Water is the premier regulated water and wastewater utility company in the U.S., serving around 14 million people across 14 states. Celebrating 140 years in operation, American Water remains steadfast in delivering safe, clean, and affordable water services, empowered by their approximately 7,000 skilled professionals. Through their extensive expertise and national scale, they consistently achieve excellent outcomes for their customers and other stakeholders.

Topics Consumer Products & Retail)

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