#South Korea #Seoul #BPO Services #transcosmos #Reading Culture

transcosmos Celebrated for Excellence in Reading Management

On December 2, 2025, transcosmos announced a remarkable achievement: it has been awarded the 2025 Excellent Workplaces in Reading Management in South Korea. This recognition comes as part of the 10th Republic of Korea Excellent Reading Culture Business Certification Award, a collaborative initiative by the Ministry of Culture, Sports and Tourism and the Publication Industry Promotion Agency of Korea. Transcosmos is notably the first company in the Business Process Outsourcing (BPO) sector to receive this prestigious honor.

The Excellent Workplaces in Reading Management Certification Program evaluates and recognizes organizations that actively promote reading culture and foster reading habits among employees. It also assesses their contributions to community welfare through enhanced communication and the nurturing of creative talent. Organizations that excel in these areas are acknowledged for their sustainable efforts in raising awareness and appreciation for reading.

Having received this certification annually since its first recognition in 2018, transcosmos has consistently taken the lead in embedding a reading-driven culture within its organization. The latest award, which is the equivalent of the Minister of Culture, Sports and Tourism Award, underscores transcosmos's ongoing commitment to cultivating a reading-friendly environment among its employees.

In South Korea, transcosmos operates under the guiding vision of "Personal Growth and Connected Organization through Reading.” This forward-thinking ethos aims to enhance interpersonal relationships within the workforce based on the knowledge and insights gained through reading.

Strategic Approach to Foster Reading Culture

To effectively foster this reading culture, transcosmos has categorized its workforce into three distinct groups based on their levels of reading awareness. Subsequently, three strategic approaches are implemented:

1. Leisure and Relaxation: This initiative is designed to inspire latent readers. By creating a conducive environment that promotes reading as a habit, transcosmos offers a selection of light and engaging books to pique employees' interest in reading.

2. Self-learning and Education: Focused on helping employees sharpen their professional skills while fostering a culture of self-motivated reading, this strategy includes access to an electronic library, author-led lectures, support for achieving individual reading goals, and interactive reading programs on platforms like YouTube. These efforts develop a sustainable reading ecosystem that aligns educational systems with talent development.

3. Knowledge Utilization for Organizational Culture: This initiative promotes a collaborative reading environment, enabling employees to share knowledge with team members for business purposes. Employees are encouraged to form book clubs and engage with recommended readings by leaders within the organization. Events like year-end ceremonies celebrating top readers reinforce the organization’s values and encourage open communication among employees.

Transcosmos views reading as a powerful tool not only for gaining knowledge but also for enhancing communication, collaboration, and creative thinking among teammates. The company remains steadfast in its commitment to practicing reading-driven business management, aiming to create an organizational culture that fosters learning and development for all its employees.

With a workforce of approximately 10,000, transcosmos Korea provides specialized BPO services for over 350 clients in various sectors. Its offerings range from IT solutions and digital marketing to e-commerce and customer service management, enabling clients to optimize costs, boost sales, and enhance customer satisfaction.

Ultimately, transcosmos is driven by the objective of becoming a global leader in digital transformation, continuously leveraging digital technologies to adapt to the swiftly evolving business landscape. To learn more about transcosmos, visit their official website.

transcosmos is a registered trademark of transcosmos inc. in Japan and other countries.