#Japan #Tokyo #UBE Corporation #TechTouch #DX Implementation

UBE Corporation Enhances Efficiency with TechTouch

UBE Corporation, a comprehensive chemical manufacturer based in Tokyo, has recently adopted TechTouch, an AI-driven Digital Adoption Platform (DAP), to improve labor productivity within its manufacturing environments. This strategic move aims to further the company's objective of achieving higher corporate value and customer satisfaction through digital transformation (DX).

Background of the Adoption

As part of its mid-term management plan, UBE Corporation emphasizes the importance of advancing DX to enhance its corporate value and create customer value. The company has highlighted Business Transformation with Digital as a key target across ten specific domains. Of these, the Smart Factory initiative focuses on elevating processes in manufacturing settings. To achieve this, UBE has implemented an operational management system that centralizes important daily tasks, such as work logs, instructions, and inspection records. However, the company faced challenges related to data input errors and a concentration of inquiries directed at system administrators regarding the software.

Reasons for Choosing TechTouch

The decision to utilize TechTouch stemmed from its ease of use and effectiveness in displaying operational guidelines and input rules directly on the screen without requiring significant modifications to the system's core structure. This no-code platform allows users to effortlessly create intuitive guides tailored to their needs, enhancing their overall experience. Furthermore, the operational flexibility of being able to swiftly update guides in accordance with real-time conditions in the workplace has proven advantageous, reducing dependency on IT departments.

Benefits Realized

Since the implementation of TechTouch, real-time display of input rules has minimized input errors and omissions. This has led to improved data utilization within the operational management system. Additionally, the time that system administrators previously spent on education and addressing inquiries has decreased significantly, allowing them to focus more on core duties such as enhancing production management processes and driving forward new DX initiatives.

Insights from UBE Corporation's DX Promoters

A representative from UBE’s operations team noted that one of the biggest challenges for the operational management system was ensuring it became entrenched without overburdening the workforce. The ability for team members to create and improve guides without the need for IT intervention aligns with the fast-paced demands of the manufacturing sector. Continuous improvements are currently being carried out to adapt to changing operational situations, with expectations of extending the system's effects across various other frameworks within the company’s DX strategy.

About UBE Corporation

UBE Corporation was founded in 1897 in Ube City, Yamaguchi Prefecture. The organization’s core focus lies in its chemical operations, ranging from fundamental chemical products used in manufacturing nylon materials to advanced high-function products used in medical and industrial fields. UBE operates globally, delivering a diverse range of products.

For more information about UBE Corporation, visit: UBE Corporation

Overview of TechTouch

TechTouch Corporation is renowned for its DAP, TechTouch, which proudly holds the number one market share in Japan. As of January 2026, over 10 million users, including major enterprises and government organizations, have benefited from its implementation. The intuitive no-code feature allows for easy creation and deployment of operation guides, alleviating the workload on IT personnel while facilitating smooth system usage. TechTouch has earned numerous accolades, including the Good Design Award and recognition as a J-Startup by the Ministry of Economy, Trade and Industry.

For more on TechTouch, visit: TechTouch

Contact Information

For inquiries related to service introduction:
Sales Department, TechTouch Corporation: Nishino
Contact Us

For media inquiries:
PR Team, TechTouch Corporation: Nakagama, Goto, Fujioka
Email: [email protected]