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IgniteTech Unveils Eloquens AI

In a significant development for enterprise software, IgniteTech has introduced Eloquens AI, a cutting-edge platform aimed at revolutionizing how businesses handle email communications. Announced during the GenAI Expo in Fort Lauderdale, Florida, this innovative tool focuses on fostering effective collaboration between humans and AI, thereby enhancing productivity in organizational communications.

Understanding Eloquens AI

Recognized as a leader in the AI transformation landscape, IgniteTech designed Eloquens AI to refine and improve the way businesses manage their email interactions. The platform builds upon the successful MyPersonas technology, carrying forward IgniteTech's mission to empower professionals with advanced AI functionalities. As Eric Vaughan, the CEO of IgniteTech, articulated, "Email is an essential yet often cumbersome channel for communication in business. With Eloquens AI, we aim not merely to automate email tasks but to elevate human capabilities through intelligent AI assistance."

Eloquens AI is distinguished by its patent-pending technology, ensuring that email responses not only adhere to organizational branding but do so with optimal context and accuracy. This remarkable platform supports major email systems such as Microsoft 365, Google Gmail, and GFI's Kerio Connect, making it suitable for a diverse range of organizations.

Key Features of Eloquens AI

With its rich feature set, Eloquens AI delivers a variety of tools designed to streamline email management:

• - Advanced Human-AI Orchestration: Eloquens AI incorporates intelligent routing and generates responses that both learn from human input and enhance overall expertise.
• - Real-Time Human Connection: The system ensures seamless escalation to human specialists when required, capturing knowledge for ongoing improvement.
• - Global Language Support: It supports over 160 languages natively, eliminating the need for translation and reaching a broader audience.
• - Enterprise-Grade Security: The platform comes equipped with robust security measures to protect sensitive communications, which is vital in an era of increasing data breaches.

Results from IgniteTech's AI Transformation Journey

IgniteTech's implementation of AI has yielded impressive results:

• - A 70% reduction in response times for customer inquiries.
• - An 85% decrease in manual email handling tasks.
• - Consistent quality of responses, independent of language.
• - Enhanced team productivity and ability to scale operations effectively.

Eric Vaughan emphasized that in today's business landscape, organizations do not solely seek rapid email responses; they crave intelligent communication that safeguards and enhances human expertise. “Eloquens AI embodies our vision of genuine human-AI synergy, where AI amplifies rather than replaces human capabilities,” Vaughan stated. This philosophy is pivotal in preserving the personal touch that is crucial in business communications.

Editions Tailored for Different Needs

Eloquens AI is available in three distinct editions, catering to the varying needs of organizations:

• - Professional Edition: Targeted at individual professionals overseeing their personal email communications.
• - Business Edition: Optimized for small to mid-sized teams engaged in collaborative email management.
• - Enterprise Edition: Designed for larger organizations grappling with complex, high-volume email workflows.

Each edition includes fundamental AI capabilities, scaling to accommodate processed email volume, knowledge storage, and the number of concurrent campaigns according to specific organizational needs.

Live demonstrations and more information

Interested parties can experience a live demonstration of Eloquens AI by engaging with the AI representative, Ella Quinn, via email at email protected]. For more details and registration, visit [eloquens.ai.

About IgniteTech

Founded in 2010, IgniteTech is a pioneering enterprise software firm at the forefront of AI innovation. The company boasts a strong history of successful acquisitions and rapid advancements, continually aiming to reshape the business landscape through AI-enhanced solutions. Recent announcements regarding their expansive AI product vision underscore IgniteTech's dedication to providing transformational enterprise tools.

For media inquiries, contact media@ignite.com or for business inquiries reach business@ignite.com. Follow IgniteTech on LinkedIn and X for the latest updates.