#United States #Cleveland #Small Business #KeyBank #Coalition Greenwich

KeyBank Celebrated with Nine Prestigious Awards

KeyBank (NYSE: KEY), headquartered in Cleveland, Ohio, has made headlines recently by receiving significant recognition for its commitment to small and middle market businesses. It has clinched nine 2026 Best Bank Awards from the Crisil Coalition Greenwich — a testament to its robust support and expert services tailored for its clients in these sectors.

Recognized Achievements

These awards celebrate KeyBank's effectiveness in fostering trust and building meaningful relationships with clients. The accolades include:

• - Best Bank for Trust in Middle Market Banking in the U.S.
• - Customer Service for Middle Market Banking in the U.S.
• - Best Bank for Customer Service: Small Business Banking in the U.S.
• - Trust for Small Business Banking in the U.S.
• - Ease of Doing Business for Small Business Banking in the U.S.
• - Satisfaction with Relationship Manager for Small Business Banking in the U.S.

In addition, KeyBank has garnered regional awards specifically for the Midwest region, such as:

• - Satisfaction in Cash Management for Middle Market Banking
• - Satisfaction with Relationship Manager for Middle Market Banking

The KeyBank Approach

Mike Walters, President of Business Banking at KeyBank, emphasized the importance of establishing strong connections with small business owners across the country. He stated, “Our unique approach of having conversations and building enduring relationships with small business owners across the nation is a true differentiator for KeyBank.”

KeyBank's methodology involves collaborating closely with clients to address their financial complexities effectively. This personalized touch not only empowers small business owner-operators but also helps middle market companies enhance their business performance.

Ken Gavrity, President of Key Commercial Bank, noted, “We are honored to be recognized by our clients through Coalition Greenwich for the support and specialized service our middle market teams provide.” This reflects the bank's unwavering commitment to earning the trust of its clients by delivering superior service and utilizing deep industry expertise.

Methodologies Behind the Awards

The recognition for small business banks is based on over 11,000 interviews with businesses across the country that have sales ranging from $1 million to $10 million. Meanwhile, the middle market business awards are derived from nearly the same number of interviews with companies reporting sales between $10 million to $500 million throughout the United States.

About KeyCorp and KeyBank

KeyCorp has a storied history dating back more than 200 years in Albany, New York. As one of the country's largest bank-based financial service providers, KeyBank provides a plethora of services, including deposit, lending, and cash management solutions. As of December 31, 2025, the company reported assets nearing $184 billion and operates through a network of approximately 950 branches and 1,200 ATMs in 15 states.

KeyBank also offers corporate and investment banking services under the KeyBanc Capital Markets brand, focusing on mergers and acquisitions, public and private debt and equity, syndications, and more. For further details on how KeyBank supports small and middle market businesses, visit their official site at https://www.key.com/.

In conclusion, KeyBank’s recognition through the Coalition Greenwich Awards reaffirms its pivotal role in driving growth and providing tailored services for small and middle market businesses across the United States.