#Japan #Tokyo #Enework #Pocket Care #Health Consultation

Introduction to Pocket Care

Established on April 1, 2024, Enework Co., Ltd. located in Chiyoda, Tokyo, has introduced a groundbreaking health consultation service tailored for small to medium-sized enterprises (SMEs). The service, named "Pocket Care," allows employees to easily consult with medical professionals through the LINE app, addressing various health concerns and bolstering workplace well-being. Enework believes that enhancing employee health is a key driver for corporate growth and has developed Pocket Care to offer comprehensive support for the health of their clients' employees.

Background of Development

The changing dynamics of modern work have led to increasingly complex health challenges for employees. Many SMEs lack a sufficient industrial health system, causing employees to feel uncertain about where to seek help. Common issues such as, "I don’t feel comfortable discussing my health with my company," can lead to decreased productivity and higher turnover rates. Recognizing this, Enework aims to create an accessible and safe space where employees can seek professional support without hesitation.

Key Features of Pocket Care

1. Easy and Anonymous Consultations via LINE
Pocket Care allows employees to connect with health experts directly through the user-friendly LINE app. Employees can consult about health issues or concerns while maintaining their privacy, as consultations can be conducted anonymously. Before starting a chat, users will be prompted to fill out a preliminary questionnaire that assists professionals in understanding the concerns accurately for effective responses.

2. 24/7 Availability with Quick Responses
The service operates round the clock all year, ensuring that employees have immediate access to expert advice. The quick response feature allows users to receive initial answers from professionals within as little as 10 minutes. This timely accessibility fosters early detection and intervention of any health issues employees may encounter.

3. Team of Experienced Healthcare Professionals
A diverse team of healthcare providers, including doctors, nurses, and clinical psychologists, offers a plethora of expertise. They provide tailored support, ranging from self-care advice to referrals for more specialized medical assistance, ensuring a high standard of care.

How the Service Works

Pocket Care is designed prioritizing employee privacy, featuring a reliable service flow:

1. Consultation:
Employees initiate a consultation by responding to a questionnaire on LINE and can consult anonymously. The questionnaire includes checks for risks of self-harm or harm to others, triggering alerts for immediate action if necessary.

2. Responses:
Based on the information provided, healthcare professionals offer personalized advice and guidance tailored to the individual’s situation.

3. Collaboration:
If further intervention is deemed necessary, professionals will coordinate with the employee's company, but only with the employee’s explicit consent. No personal consultation details will be shared with the company without this agreement. In cases requiring more specialized support or workplace accommodations, arrangements for consultations with occupational health professionals can be organized.

About Enework

• - Company Name: Enework Co., Ltd.
• - Location: 1-9-8 Hirakawa-cho, Chiyoda, Tokyo 502
• - CEO: Masaki Kitaguchi
• - Established: April 1, 2024
• - Business Focus: Industrial health services and health management consulting
• - Website: Enework Website

Conclusion

With the launch of Pocket Care, Enework is paving the way for a more supportive and responsive workplace health culture, ensuring employees feel secure and valued. This initiative not only reflects evolving work-life dynamics but also emphasizes the importance of mental and physical health in the corporate landscape.