#Japan #Tokyo #restaurant technology #TableCheck #TC Waiting Room

TableCheck Unveils 'TC Waiting Room' to Improve Online Reservations

In a significant move to enhance the online reservation experience for popular restaurants, TableCheck, a Japan-based platform connecting restaurants with guests, has launched a new feature called the 'TC Waiting Room'. This innovative solution aims to alleviate common issues faced by both restaurants and guests during peak reservation times.

What is the 'TC Waiting Room'?

The 'TC Waiting Room' addresses the prevalent problem of website overload when popular dining establishments open their reservations. Often, a surge of access can cause delays, with guests facing frustrating scenarios like 'page not opening' or 'site unreachable'. The new feature automatically redirects guests to the waiting room, allowing them to see their queue position and estimated wait time in real-time. This streamlined process not only reduces stress but also creates a more equitable booking environment.

To celebrate this feature rollout, TableCheck is currently offering restaurants using their platform a limited-time opportunity to integrate the 'TC Waiting Room' at no cost. Interested establishments can find more details and apply through the TableCheck support page.

Key Features of the 'TC Waiting Room'

• - Automatic Redirection: Guests are moved to the waiting room automatically during peak access times.
• - Real-Time Updates: Guests receive live updates regarding their queue position and expected wait time for reservations.
• - Seamless Transition: When a guest's turn comes, they are automatically directed to the reservation page.
• - Browser Notifications: The system supports alerts through browser notifications and sounds, enhancing notification efficiency.

Benefits for Restaurants

The launch of the 'TC Waiting Room' is expected to mitigate the challenges that restaurants face during the high-demand initial moments of reservation openings. Here are some key benefits:

• - Preventing Lost Opportunities: By resolving website errors and outages, the feature helps minimize lost booking opportunities.
• - Reducing Customer Service Inquiries:Visibility into the waiting situation reduces the burden on restaurants as guests can see their wait time.
• - Enhancing Brand Experience: It provides a fair and transparent reservation experience that can enhance brand perception.
• - Increased Reliability During Peak Times: The feature ensures that restaurants can reliably handle large demand at critical moments.

For over a decade, TableCheck has positioned itself as a leader in restaurant technology, aiming to connect guests and restaurants worldwide. Their mission, 'Dining Connected', highlights their commitment to leveraging technology for a new era of hospitality. They offer essential services, including restaurant reservation systems, customer management systems, and portals for guest searches and reservations, enabling seamless dining experiences around the clock.

About TableCheck

Founded in March 2011, TableCheck's headquarters is situated in Chuo, Tokyo, with additional bases in Osaka and several locations abroad including Korea, Singapore, Indonesia, Thailand, the UAE, Australia, Hong Kong, China, and India. With a capital of 100 million yen and a total funding amounting to 1.789 billion yen, it remains dedicated to revolutionizing the dining landscape with its cloud-based solutions.

For more information, visit their corporate website.