#Japan #Tokyo #Customer Support #Call Center #Marketing Association

New Free Resource for Outsourcing Considerations

Are you contemplating outsourcing your call center services? Marketing Association Inc., located in Taito, Tokyo, has made available a must-have resource: the "Call Center Service Comparison Chart." This document, slightly revised, was released for free on May 20 and is specifically aimed at assisting businesses in making informed decisions when selecting a call center provider.

Download the Resource Here (Free)

When selecting a call center, it's essential to consider not only the costs involved but also the range of services that can be outsourced. Different call centers cater to various needs, ranging from basic tasks like telephone forwarding to more complex operations such as complaint handling, help desks, and order processing. Understanding these differences is crucial for any business looking to outsource effectively.

Tailored Solutions for Diverse Needs

Marketing Association has put together a comprehensive guide that outlines key factors to compare when considering call center outsourcing, including service specifics and price variations among different companies. This white paper is an invaluable tool designed to assist you in overcoming your outsourcing challenges and making the best choice for your business.

Who Should Use This Resource?

• - Business owners contemplating outsourcing their call center operations
• - Those uncertain about how to proceed with their selection process
• - Companies wanting to compare service offerings from various providers

Key Insights from the Document

• - Three Core Comparison Points for Call Center Services: Learn the vital factors that can influence your decision.
• - Market Positioning: Understand where different call centers stand in the market and what that means for you.
• - Call Center Service Comparison Chart: A detailed chart comparing various service offerings and pricing.

A Glimpse into Our Services

Marketing Association provides the "Customer Support Plus" call center outsourcing service. Our core strengths lie in:

• - 100% Full-Time Employee Ratio leading to a high standard of customer service
• - An extensive range of supported related inquiries and operations

With a track record of over 1,000 projects across 400 companies, we tailor our plans to meet your specific needs. If you're facing challenges in your operations, don’t hesitate to reach out to us.

Discover More About Our Services Here

Company Overview

• - Company Name: Marketing Association Inc.
• - CEO: Hirokazu Nakazono
• - Location: 1-1-15 Ikebana, Minami Hoshi Ueno Building, 1st, 3rd, and 4th Floors, Taito, Tokyo
• - Capital: 17.5 million yen
• - Business: Outsourced call center and e-commerce operation management, specializing in BPO services.

For more information, visit our corporate site: click here.
Or explore our e-commerce management service: click here.
For insights into e-commerce operations, visit our media outlet: Naruhodo! Makasete EC.