#Japan #AI Conference #Chiyoda #MiiTel #RevComm

RevComm Unveils the Program for Beyond Communication 2026

RevComm, headquartered in Chiyoda, Tokyo, has announced the agenda for the upcoming conference titled Beyond Communication 2026, set to take place on July 14, 2026, at the JP Tower Hall & Conference. This event aims to explore the intersection of conversation data and AI, under the theme ``Next Steps Driven by Conversation Data.``

Exploring New Frontiers in Communication

The conference will delve into how conversation data—traditionally seen as either a profit center in sales or a cost center in contact centers—can be integrated for greater efficacy in both domains. With advancements in Generative AI and Voice AI, organizations are progressively realizing the potential of utilizing conversation data to improve sales effectiveness, enhance response quality, deepen customer understanding, increase operational efficiency, and ultimately refine management decision-making processes. This conference is unique in its approach to bridging sales and contact center discussions, bringing thought leaders together to open dialogues about the future.

A Rich Agenda with Practical Themes

Attendees can look forward to a variety of sessions examining practical themes across sales, contact centers, customer experience (CX), digital transformation (DX), and business planning. Here is a preview of some key session topics that will be covered:

• - SHIFT's Approach to Sales Transformation: Learn about a growth engine built through systems, data, and AI.
• - Transforming CX with Voice AI: Explore a data-driven strategy to turn conversation black boxes into valuable corporate assets.
• - Future of AI in Call Centers: Discover essential insights from leading companies regarding quality, training, and operations.
• - Real-World Results with MiiTel and VALWAY: A case study showcasing a 50-hour monthly reduction in workload and a 2.5-fold increase in successful negotiations through voice AI.

All 16 sessions will feature diverse industry leaders, and the complete timetable will be detailed on the event's official website.

Notable Guests and Special Sessions

The conference will also feature a premium session with prominent speakers including Daio Sasaki, Chairman of SHIFT, and Kenichiro Mogi, a renowned neuroscientist. Keynote addresses will include representatives from NTT Docomo Ventures and Rakuten Group, with additional participation from industry giants such as AWS Japan, SoftBank, KDDI, and several others. This collaborative effort will ensure a rich exchange of practical insights throughout the 16 sessions, all centering around real-world applications and case studies.

Early Bird Incentives

RevComm is offering an early registration incentive where 30 attendees who sign up before May 31, 2026, and attend the event will be entered into a draw to receive a signed copy of Kenichiro Mogi’s book. More details are available on the official website.

Event Details

• - Event: Beyond Communication 2026 - Next Steps Driven by Conversation Data
• - Date: July 14, 2026, from 11:00 AM to 5:40 PM (Networking Session from 5:45 PM to 6:45 PM)
• - Location: JP Tower Hall & Conference, 4th Floor of KITTE, Marunouchi 2-7-2, Chiyoda, Tokyo
• - Registration: Pre-registration required via the special website
• - Entry Fee: Free of charge
• - Organizer: RevComm
• - More Information & Registration: Beyond Communication 2026

Having established its mission to reinvent communication and create a society where people consider one another through its brand MiiTel, RevComm continues enhancing the value it provides to better productivity for businesses.

About RevComm

RevComm is dedicated to solving communication challenges through voice technology and AI, adhering to the philosophy of reinventing communication while fostering a society that values human connection. Their offerings include MiiTel Phone, MiiTel Call Center, MiiTel Meetings, MiiTel RecPod, and MiiTel Synapse Copilot, which all work towards creating a data-driven platform to revolutionize business decision-making. RevComm has been recognized, being selected as the only Asian company in the Forbes AI 50 2023 and winning the AI Innovation Award at CES® 2025.

• - Company Name: RevComm Inc.
• - Location: 4-1 Marunouchi 2-Chome, 28th Floor Marunouchi Building, Chiyoda, Tokyo 100-6328
• - CEO: Takeshi Aida
• - Business Focus: Development of AI and voice software and databases
• - Corporate Website: RevComm

Note: The respective company names and product/service names mentioned are trademarks or registered trademarks of their respective companies.