#United States #Menlo Park #AIOps #Vitria Technology #FutureNet World

Vitria Unveils VIA AI with Knowledge™

In a significant breakthrough for the technology landscape, Vitria, a prominent player in the AIOps sector, has launched the VIA AI with Knowledge™ at the FutureNet World 2025 event happening in West London. This innovative platform marks a pivotal moment in enhancing AI-powered operational systems, which are integral for modern telecommunications and IT networks.

The Role of Knowledge in AIOps

Vitria’s approach is founded on the crucial idea that knowledge is the vital component that has been missing from autonomous operations. According to Dale Skeen, Co-Founder and CTO, “AIOps is essential for creating self-healing networks, and knowledge is what will truly enable these systems to function autonomously.” The cornerstone of this platform is a Knowledge Plane, which optimizes AI predictive capabilities through structured knowledge, often visualized as a Knowledge Graph. This graph acts as a cumulative reservoir of essential insights that aids in detecting, diagnosing, and addressing outages in extensive telecom networks.

Innovative Features of VIA AI

The VIA AI with Knowledge™ Platform isn’t just another AIOps solution; it revolutionizes the multi-vendor, federated systems landscape with its unique architecture. Key features include:

• - Elevated Accuracy & Contextual Relevance: By utilizing the Knowledge Graph, AI Agents enhance their predictive quality and operational effectiveness.
• - Collective Intelligence: Insights learned by one AI agent are shared across the network, fostering a rapid accumulation of knowledge.
• - Synergy of Human and Machine: The Knowledge Graph supports a feedback loop where human operators and AI agents continuously interact, combining expertise with AI-driven validation.
• - Autonomous Knowledge Acquisition: Specialized AI agents autonomously build and maintain the Knowledge Graph, reducing the need for manual input.
• - Federated and Open Architecture: This wide-ranging platform promotes open knowledge sharing among multi-agent architectures.
• - Rapid Issue Resolution: With an emphasis on a knowledge-based strategy, the platform minimizes detection and resolution times through continuous learning.

Impact on Telecommunications

The result is a platform that offers self-healing capabilities, such as rerouting traffic during network failures and dynamically managing resource allocation during peak loads. As JoMei Chang, Vitria’s CEO, remarked, “AI + Knowledge™ is a game-changer and a key step in our mission to innovate and transform industries.” This incorporation of knowledge not only fuels autonomous operations but also enhances customer satisfaction and reduces operational costs for large telecom and IT service providers.
Vitria has solidified its position as a leader in AIOps by continually pushing the boundaries of what's possible with knowledge-driven AI solutions, ensuring measurable returns on investment for its clients.

Experience VIA AI at FutureNet World

Those attending FutureNet World 2025 are invited to visit Vitria at booth #34 to witness firsthand this cutting-edge technology that is set to redefine autonomous networks. The VIA AI with Knowledge™ signifies Vitria’s commitment to shaping the future of operational intelligence by merging artificial intelligence with structured, actionable knowledge.

In conclusion, as industries pivot toward more autonomous solutions, platforms like Vitria’s VIA AI with Knowledge™ represent the future of operational capability — characterizing an era where networks can self-manage and evolve in real-time, ultimately leading to safer, more resilient digital environments.