ImageSource Completes Migration for Leading Credit Union
In a remarkable achievement, ImageSource, Inc., recognized for its prowess in intelligent process automation, has successfully transitioned a prominent national Credit Union from the OpenText ApplicationXtender to its advanced ILINX® Process Improvement Platform. This strategic move is not merely a change of systems; it signifies a crucial turning point in the Credit Union's modernization efforts aimed at elevating both member service and operational efficiency while ensuring robust data governance.
This Credit Union, which oversees approximately $12 billion in assets and provides services to millions of members across the country, was in search of a contemporary solution that would allow for streamlined content management and fortified security. Additionally, the need for seamless integration with core banking systems was paramount. Recognizing these requirements, ImageSource devised a comprehensive strategy that spanned content analysis, automated migration tools, secure validation processes, and the tailored deployment of ILINX, aligning closely with the Credit Union's compliance goals and service delivery targets.
Terry Sutherland, the CEO of ImageSource, emphasized the significance of this successful transition by stating, "This illustrates a prime example of how to migrate away from legacy systems without interrupting everyday operations." He noted the collaborative efforts of the ImageSource team working hand-in-hand with the Credit Union's stakeholders to ensure data integrity, mitigate risks, and provide a solution that enhances the capabilities of their administrative teams.
With the implementation of the ILINX platform, the Credit Union now benefits from:
- - A modern and cloud-ready content platform that boasts an enhanced user experience
- - Strong security and compliance controls that safeguard sensitive data
- - Intelligent capture and process automation that bolsters operational efficiency
- - Effortless integration with enterprise applications to promote a unified system
The triumphant deployment of ILINX has led the Credit Union to standardize its content services framework around this system. This move is critical as it underpins their broader initiatives focused on customer experience automation and the adoption of artificial intelligence.
Beyond simply delivering a new technological solution, this project solidifies ImageSource's leading position in managing high-stakes migrations while illustrating its consistent success in facilitating digital transformation within the financial services sector.
About ImageSource
ImageSource, Inc. is dedicated to simplifying process innovation through solutions grounded in ILINX®, recognized as the world's most adaptable process-improvement platform. The company prides itself on a team of experts committed to fostering successful partnerships with customers. Utilizing validated technology alongside deep implementation expertise, ImageSource empowers top-tier enterprises and government organizations to modernize their operations, open new revenue streams, and enhance overall customer experience. For more details, please visit
www.imagesourceinc.com or call (360) 943-9273.