#Japan #Tokyo #Quality Management #Quality Assurance #I.R. Institute

Seminar on Quality Defect Response and Prevention

The I.R. Institute of Technology is set to hold a comprehensive public seminar dedicated to the crucial topic of quality defect response and prevention. Participants will gain insights into fundamental principles of quality assurance and management, including immediate response strategies, interim and permanent solutions, and the relevance of tools like FMEA and digital transformation (DX). The seminar will combine theoretical knowledge with practical case studies, particularly focused on the manufacturing sector, where customer satisfaction and corporate reputation are significantly influenced by how well companies manage quality issues.

Seminar Overview

Title: Addressing Quality Defects and Preventive Measures
Date and Time:

• - On-site and Live Streaming: September 9, 2026, from 10:00 AM to 4:00 PM
• - Archive Streaming: September 11 to September 25, 2026

Venue:

• - On-site: Japan I.R. Co., Ltd. Headquarters Seminar Room
• - Live/Archive Streaming: Online (Zoom platform for live lectures)

Fee: 49,500 yen (tax included) per participant (discounts available for multiple attendees)

Instructor: Takashi Suzuki (CEO of Kamikami Corporation)

Detailed Course Content

The seminar will systematically explain the basic concepts of quality assurance and management, emphasizing the immediate response to defects after their occurrence, the thought process behind interim and permanent solutions, and the preparation and interdepartmental collaboration needed to prevent defects before they arise. Participants will explore real-world examples, particularly in smartphone development, examining topics such as quantification, variations in data, dimensional defects, waterproof failures, unusual sounds, and glass breakage.

Seminar Program

1. Introduction
- Preparation
- Principles of Gemba and 5 Gens
2. Understanding Quality Assurance and Management
- Quality Assurance (QA) vs. Quality Control (QC)
- Reasons QA is less prioritized than QC
- Misconceptions about human error
- Pitfalls of root cause analysis and strategies for quality improvement
3. Immediate Response to Defects
- How to conduct an initial investigation
- Collaboration with various departments
- Determining interim solutions
- Establishing permanent solutions
4. Preventing Future Defects: Preparation and Collaboration
- Root cause analysis and the desired state
- Importance of communication across departments
- Design/Manufacturing FMEA
- Process control
5. Case Studies in Quality Response
- Numerical analysis and handling variation
- Panel lifting and dimensional defect response
- Addressing waterproof failures
- Responding to speaker noise issues (buzzing)
- Glass breakage in LCDs
6. Creating Structures for Quality
- ISO management standards
- Leveraging DX
- Awareness of 4M changes
- Implementing QC process charts
- Industrial Engineering (IE) applications
7. Continuous Improvement: Start Small
- Implementing front-loading processes
- Creating systems for enhancement
- Education and skill development
8. Conclusion

Target Audience

• - New members of quality assurance teams
• - Individuals involved in quality response
• - Managers aiming to drive improvements
• - Executives seeking to enhance their company's quality response capabilities

For more details on this seminar, visit: I.R. Institute Seminar.

The I.R. Institute offers technical education services for the manufacturing industry—including seminars, e-learning, training, and publishing—continuing to provide practical knowledge and know-how that can be applied in real-world settings.

Japan I.R. Co., Ltd. has over 50 years of experience in patent and intellectual property solutions, as well as in technical information research, analysis, and the development of specialized services in technology.
Company website: Japan I.R.
I.R. Institute: Engineer Education
Address: 15-1 Kanda Iwamotocho, Chiyoda-ku, Tokyo 101-0033
Phone: 03-6206-4966