Kobe's New WHILL Services
2025-08-22 02:58:58

Kobe Introduces WHILL Rentable Mobility for Enhanced Accessibility in Urban Exploration

Enhancing Accessibility with WHILL Mobility in Kobe



In a significant move for urban accessibility, the Kobe Universal Tourism Center (Kobe UTC) and WHILL Inc. have announced the launch of a rental service for near-distance mobility devices that can be operated without a license. This initiative aims to improve the mobility and accessibility for tourists navigating the picturesque yet challenging terrain of the Kobe area, renowned for its diverse attractions spread across various elevations. Launching on September 9, 2023, this service will initially be available at the Kamo Meria Central Terminal and will expand to other locations as demand grows.

Recently, the Kobe area has benefitted from various redevelopment projects under the waterfront development plan, including renovations of Meriken Park, upgrades to the Port Tower, and the inauguration of the G-Lion Arena. Alongside these improvements, public transport options such as the Port Loop shuttle bus and the Kobelin bike-sharing scheme have been established to enhance connectivity in the region. However, issues still arise for individuals with physical limitations, particularly the elderly, making them hesitant to utilize public transportation or visit due to the steep inclines present in the area.

Addressing these moving concerns, the introduction of the WHILL mobility service is a timely response to the growing demand for accessible tourism solutions. Market research estimates that alleviating these transportation challenges could expand the nationwide Universal Tourism market to around 42 million, which is 1.5 times the current scale, indicating a steady growth trajectory fueled by an aging population projected to continue through 2035.

The WHILL Model F, specifically chosen for its compact design that allows easy folding for transportation, caters to individuals of varying ages and abilities. This device effortlessly travels at the pace of walking and can be operated with one hand, making it convenient for families or companions exploring Kobe’s harbor area, as well as nearby neighborhoods like Sannomiya, Motomachi, and the sloped Kitano district.

Notably, Kobe UTC enhances its offerings by providing manual wheelchairs at multiple sites around Motomachi and Kobe Harborland, alongside issuing universal information pamphlets and offering consultations for travel-related inquiries such as accommodation, sightseeing, mobility assistance, and more. The goal is to ensure a comprehensive and inclusive accessibility environment, allowing everyone to move comfortably and confidently throughout the area.

Service Overview


Launch Date: September 9, 2023 (Advance reservations available from August 22, 2023)
Rental Location: Kamo Meria Central Terminal, 1st Floor
Model Available for Rent: WHILL Model F (foldable)
Pricing: 4,400 JPY per day (tax included), 11,000 JPY for a 2-day rental (tax included)
Reservation Method: Reservations can be made by phone or email, same-day rentals are possible if available.
Operating Hours: 10:00 AM – 5:30 PM
User Requirements: Weight limit of 115 kg, feet must be able to touch the footrest when seated, and users must demonstrate adequate attention for safe operation.

For more details, please visit the Kobe UTC official website here.
Please note that details may change without notice.

As Kobe UTC continues to collaborate with WHILL, the ambition lies in creating an all-encompassing and supportive accessibility environment that enables safe and comfortable travel for everyone.

About WHILL


Founded in May 2012 in Japan, WHILL aims to make mobility enjoyable and smart for everyone. The WHILL devices, operating in over 30 countries, emphasize beautiful design and usability, providing unforgettable mobility experiences.
For additional information about the WHILL Model F, check here.

About Kobe Universal Tourism Center


The Kobe UTC is dedicated to providing safe, enjoyable travel experiences for individuals with disabilities and the elderly, focusing on offering low-cost assistance during their stay. This includes everything from transportation arrangements to caregiver support and wheelchair rentals, crafting a more enriching travel experience in Kobe.
Find out more at Kobe UTC Website.


画像1

画像2

画像3

画像4

Topics Travel)

【About Using Articles】

You can freely use the title and article content by linking to the page where the article is posted.
※ Images cannot be used.

【About Links】

Links are free to use.