Erin Hosler Joins FirstService Residential as Director of Residential Hospitality in New York
In a significant move aimed at elevating the quality of resident services, FirstService Residential New York has named Erin Hosler as its new Director of Residential Hospitality for the New Development Group. With over 30 years of expertise in luxury hospitality, Hosler is well-prepared to adopt innovative strategies that enhance the living experiences for residents in the company's diverse property portfolio.
Erin Hosler’s solid track record in the hospitality industry, marked by roles at prestigious brands like Ritz-Carlton and SoHo House, positions her as a transformative leader. She aims to create tailored training initiatives that foster an exceptional service culture among building staff and management teams. This is particularly critical as FirstService Residential continues to expand its portfolio, with a mission focused on ensuring that residents feel at home in every community.
Marc Kotler, president of FirstService Residential New York, emphasized the organization's commitment to the resident experience: "We take the resident experience seriously. It’s at the heart of everything we do. Erin’s appointment underscores our focus on creating moments of luxury and a true sense of home in the properties we manage."
Hosler herself shares this vision, stating, "True hospitality creates moments that residents can feel – the type of service that makes an apartment and our spaces feel like a home. I'm excited to join FirstService and bring that philosophy to life across our portfolio."
FirstService Residential is renowned for its pioneering approach to property management across the United States and Canada. The organization collaborates closely with board members, property owners, and developers, ensuring that each property not only retains its value but also significantly enhances the quality of life for its residents. By structuring their services around the specific needs of each community, they reinforce a service-first philosophy that residents have come to rely on.
Furthermore, FirstService Residential's comprehensive suite of offerings includes round-the-clock customer support, customized lifestyle programming, and advanced amenity activation—all tailored to meet the unique character of each residential community. Their extensive resources, which include FirstService Financial and FirstService Energy, provide layers of support that empower clients to realize their vision while making positive changes in their communities.
As Hosler steps into her new role, she is not only tasked with uplifting the service delivery within FirstService Residential’s properties but also with maintaining a consistent theme of luxury and comfort that is synonymous with top-tier resident experiences. Her efforts will contribute significantly to the company’s mission of delivering unparalleled hospitality and innovative solutions in residential property management.
In conclusion, Hosler's appointment is an exciting prospect for FirstService Residential as it heralds a renewed commitment to excellent resident services, an area that the organization has always prioritized. With her impressive background, Erin Hosler is poised to lead initiatives that will redefine the resident experience and strengthen the cultural fabric of communities managed by FirstService Residential New York.
Erin Hosler’s solid track record in the hospitality industry, marked by roles at prestigious brands like Ritz-Carlton and SoHo House, positions her as a transformative leader. She aims to create tailored training initiatives that foster an exceptional service culture among building staff and management teams. This is particularly critical as FirstService Residential continues to expand its portfolio, with a mission focused on ensuring that residents feel at home in every community.
Marc Kotler, president of FirstService Residential New York, emphasized the organization's commitment to the resident experience: "We take the resident experience seriously. It’s at the heart of everything we do. Erin’s appointment underscores our focus on creating moments of luxury and a true sense of home in the properties we manage."
Hosler herself shares this vision, stating, "True hospitality creates moments that residents can feel – the type of service that makes an apartment and our spaces feel like a home. I'm excited to join FirstService and bring that philosophy to life across our portfolio."
FirstService Residential is renowned for its pioneering approach to property management across the United States and Canada. The organization collaborates closely with board members, property owners, and developers, ensuring that each property not only retains its value but also significantly enhances the quality of life for its residents. By structuring their services around the specific needs of each community, they reinforce a service-first philosophy that residents have come to rely on.
Furthermore, FirstService Residential's comprehensive suite of offerings includes round-the-clock customer support, customized lifestyle programming, and advanced amenity activation—all tailored to meet the unique character of each residential community. Their extensive resources, which include FirstService Financial and FirstService Energy, provide layers of support that empower clients to realize their vision while making positive changes in their communities.
As Hosler steps into her new role, she is not only tasked with uplifting the service delivery within FirstService Residential’s properties but also with maintaining a consistent theme of luxury and comfort that is synonymous with top-tier resident experiences. Her efforts will contribute significantly to the company’s mission of delivering unparalleled hospitality and innovative solutions in residential property management.
In conclusion, Hosler's appointment is an exciting prospect for FirstService Residential as it heralds a renewed commitment to excellent resident services, an area that the organization has always prioritized. With her impressive background, Erin Hosler is poised to lead initiatives that will redefine the resident experience and strengthen the cultural fabric of communities managed by FirstService Residential New York.
Topics General Business）
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