#Japan #Tokyo #contact center #CT-e1/SaaS #Comdesign

Upcoming Contact Center Mash-Up Box 2025

On July 9, 2025, Comdesign Inc., a Tokyo-based company specializing in cloud-based CTI services, will host the "Contact Center Mash-Up Box 2025" event. This will be held at the Sabo Kaikan Bekkann in Nagatacho, Tokyo, and is aimed at professionals in the contact center industry. This event, supported by Nikkei Inc. and TSUZUKI Electric Co., Ltd., is a fantastic opportunity for attendees to gain insights into the latest trends in contact center technology.

Event Overview

The "Contact Center Mash-Up Box 2025" is designed to refresh existing contact center concepts. The focus of this year's event is to gather leading AI solution vendors, including those specialized in voice bots and speech recognition technologies. For the second time, around 25 representative companies will participate in the "Discovery Lounge," showcasing a variety of services linked with Comdesign's cloud CTI service, CT-e1/SaaS.

In this exhibition space, attendees can encounter products and services that aren't easily found online. This immersive experience is meant to facilitate real-world interactions that could lead to innovative implementations in their own contact centers.

Seminars and Discussions

In addition to the exhibit hall, the event will feature a seminar series called "Pioneer Briefing," where industry leaders will share the latest information on market trends and technological advancements. For those unable to attend in person, a plan is in place to provide online streaming of these sessions, allowing broader access to valuable content.

This year will also include "Navigator Talks"—mini-seminars led by participating exhibitors designed to share valuable insights with attendees, whether new trends or practical applications in the contact center space.

Companies and Participating Exhibitors

Pioneer Briefing Participants:

1. Rick Telecom Co., Ltd.
2. Salesforce Japan Co., Ltd.
3. PKSHA Technology Inc.
4. Givery, Inc.
5. Advanced Media, Inc.
6. Masterpiece Group Co., Ltd.
7. LINE WORKS Co., Ltd.
8. Comdesign Inc.

Discovery Lounge Exhibitors:

• - A.I.Square Co., Ltd.
• - Mobilus Inc.
• - Helpfeel Co., Ltd.
• - Vonage Japan LLC
• - Virtualex Consulting Co., Ltd.
• - i-Act Inc.
• - CAC Corporation
• - Gigworks Cross IT Co., Ltd.
• - Atlas Information Services Co., Ltd.
• - Marubeni Information Systems Co., Ltd.
• - G.FLEX Inc.
• - Techmatrix Co., Ltd.
• - RevComm Inc.
• - SoftFront Japan Co., Ltd.
• - NTT Communications Corporation
• - PKSHA Technology Inc.
• - Givery, Inc.
• - Advanced Media, Inc.
• - Masterpiece Group Co., Ltd.
• - LINE WORKS Co., Ltd.
• - Comdesign Inc.

(Please note that participants may be added or changed.)

Event Details

• - Name: Mash-Up Box 2025
• - Date & Time: July 9, 2025, from 11:00 AM to 4:30 PM
• - Location: 1F & 3F Meeting Rooms, Sabo Kaikan Bekkann, 2-7-4 Hirakawacho, Chiyoda Ward, Tokyo 102-0093
• - Access: Sabo Kaikan Access
• - Participation Fee: Free (registration required)
• - Official Website: Comdesign Official Site

About CT-e1/SaaS

CT-e1/SaaS is a cloud-based CTI service offered by Comdesign, designed to meet all necessary functionalities at a lower cost while requiring no special equipment. This service integrates with diverse systems to support the optimal contact center experience and has been adopted by over 31,000 seats across 1,745 tenants altogether. For more details, visit Comdesign.

Founded in 2000, Comdesign began providing cloud-based CTI services in 2008. The company is renowned for its highly scalable, in-house developed architecture, which is responsive to user needs across various industry sectors, from small to large-scale applications.

Contact Information

For inquiries, please contact:

• - Company: Comdesign Inc.
• - Contact Person: Kenji Terao, Sales & Marketing Group
• - Phone: 050-5808-5500
• - Email: sales@comdesign.co.jp

Please note that all names of companies, products, and services mentioned are registered trademarks or trademarks of their respective companies. Information in this release is accurate as of the date of publication and may be subject to change without notice.