Protora Unveils ShadowSight: Revolutionizing Radar Systems Support
In an ambitious move to redefine radar support, Protora, previously known as C Speed, launched ShadowSight—an integrated product support program crafted to enhance the mission-capability of fielded radar systems for decades. Backed by NewSpring Holdings Federal, ShadowSight promises to keep both existing and new radar systems operational through a comprehensive suite of services that includes modernization, supply chain management, sustainment, and training.
The Essence of ShadowSight
ShadowSight is not just a support program; it aims to breathe new life into aging radar systems while maximizing the effectiveness of newly deployed systems from the outset. The primary components of this program include:
1.
Radar Modernization: As technology advances, older radar systems often struggle to keep up with new sensors and processors. ShadowSight addresses this through ongoing modernization, ensuring that fielded systems remain current and can meet evolving mission requirements.
2.
Supply Chain Services: To prevent operational downtime, ShadowSight incorporates predictive analytics to forecast spare parts and inventory needs years in advance. This proactive approach ensures that radar systems remain operational without delays caused by waiting for parts.
3.
Sustainment and Support: The program places field service representatives directly on site to monitor and maintain systems. Utilizing BigBear.ai's ConductorOS, ShadowSight employs AI to convert raw health data into actionable insights, facilitating condition-based maintenance and identifying issues before they escalate into significant downtimes.
4.
Training Programs: Operator and maintenance personnel proficiency is critical for effective radar operation. ShadowSight includes hands-on training and simulator-based instruction delivered on customers' premises, fostering practical skills in real-world settings.
A Commitment to Customer Needs
Protora’s CEO, Dave Abel, highlighted the significance of ShadowSight for customers who have invested in decades-old radar systems. He expressed, “Our customers have decades-old capital deployed in the field. ShadowSight keeps a radar mission-capable for another twenty years—whether we built it or not.”
Cindy Boyd, VP of ShadowSight, echoed this sentiment, pointing out that the program's design focuses on ensuring operational availability, stating, “Domain awareness is only as good as a radar's operational availability.” Every facet of ShadowSight is engineered with a singular goal in mind: to maintain a mission-capable system for customers when they need it most.
The Radar-Agnostic Advantage
One of the standout attributes of ShadowSight is its radar-agnostic design. This allows the program to support all Protora platforms, as well as legacy radar systems that have been in service for many years but still possess substantial operational life. Businesses can implement ShadowSight to extend the performance of their existing equipment or integrate it at purchase for new Protora radars.
The commitment to enhancing operational longevity not only signifies Protora’s strategic direction but also its dedication to customer relationships and advancing national defense capabilities.
Conclusion
Through the introduction of ShadowSight, Protora is poised to reshape the landscape of radar system support, ensuring that customers can depend on their systems for decades to come. With advanced technology and a customer-centric approach, Protora stands at the forefront of radar support solutions.
For more information on how ShadowSight can benefit your radar operations, visit
protoraTech.com.