#Japan #Tokyo #ThinQ Healthcare #Compli #SUNTORY UN!ON

Introduction

The SUNTORY UN!ON, a labor union composed of members from Suntory Holdings and Suntory Beverage & Food, recently integrated Compli, a SaaS for organizational task management to alleviate the burden of persistent reminders on its non-full-time members.

Background of Implementation

The union consists of approximately 5,400 members and has 33 branches nationwide. Each branch is managed by part-time leaders who balance their primary responsibilities with union duties. This dual workload has led to significant communication and task management challenges between the headquarters and branches. To overcome these issues, the organization made the strategic decision to implement Compli.

Challenges Before Implementation

Prior to adopting Compli, the union faced several hurdles:

• - Requests sent via email and progress tracked with Excel often resulted in delays and overlooked tasks from busy branch leaders.
• - The headquarters, understanding the workload of branch leaders, felt overwhelmed by the need to follow-up on incomplete tasks, leading to considerable stress.

Reasons for Choosing Compli

The choice to implement Compli came down to several key factors:

• - A thorough cost-benefit analysis demonstrated that the potential improvements in efficiency justified the expenditure of union resources.
• - The simplicity of Compli's interface ensured both headquarters and branch members could intuitively navigate the system, fostering easy adoption across the organization.
• - A successful trial period alleviated any concerns about the system’s reliance on notifications, proving effective for task management and reducing psychological burdens on headquarters staff.

Benefits Post-Implementation

Since integrating Compli into their workflow, the union has observed significant positive changes:

• - Even during peak periods such as spring negotiations, operations have continued smoothly. Notably, completion rates for routine tasks increased dramatically, becoming about seven times more efficient, thereby enhancing the organization's execution power.
• - Branches praised the system for visualizing tasks and sending automated notifications, freeing headquarters from manual tracking and follow-ups.
• - Impressed by its effectiveness, branch leaders expressed interest in using Compli for their primary work, resulting in expanded use across various Suntory Group business companies.

User Feedback

A branch leader voiced his satisfaction with Compli, noting that the tool not only streamlined processes but significantly reduced the psychological burden associated with reminders. He mentioned feeling relieved and more productive, urging other labor unions facing similar challenges to consider implementing this software.

Conclusion

Compli offers a comprehensive solution by automating the entire task request and reminder process. With one-click functionality, it manages reminders efficiently, ensuring that tasks are completed in a timely manner without creating unnecessary pressure on staff. The organizational advantages and cost savings further enhance its appeal to large companies, demonstrating a model for effective task management.

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