Donatos Pizza Partners with Revmo AI to Revolutionize Voice Ordering System for Enhanced Customer Experience

Donatos Pizza and Revmo AI: A Revolutionary Partnership in Voice Ordering

In a transformative move that highlights the evolving nature of restaurant operations, Donatos Pizza has selected Revmo AI as its preferred partner for voice ordering technology. This collaboration aims to enhance customer satisfaction while bolstering revenue across the franchise's 174 locations nationwide.

Embracing Automation for Improved Customer Experience

Donatos Pizza, renowned for its deliciously topped pizzas, is set to revolutionize its ordering process. The integration of Revmo AI's advanced voice ordering system, which is expected to be fully implemented by May 2025, will bring significant changes to how customers place their orders. The decision comes after Donatos evaluated various options in the market, ultimately choosing Revmo AI for its innovative solutions in voice automation.

Kevin King, the CEO and President of Donatos Pizza, emphasized the company's commitment to enhancing the guest experience. He explained, "We're always looking for innovative ways to better serve our customers and drive our business forward. Revmo's voice AI ordering system allows us to provide a more convenient and consistent experience for our guests." The primary aim of this initiative is to simplify the ordering process, making it faster and more efficient for customers.

Key Features of the Voice AI System

Revmo AI differentiates itself in the market with its proprietary features that enhance the usability of its platform. One standout feature is the 'INSANO Mode' voice engine, which offers a remarkably human-like conversational experience. This feature is not only critical for creating a more engaging interaction with customers but also facilitates complex actions such as secure credit card processing and automated coupon application.

Moreover, the voice ordering system is fully integrated with Donatos' existing Point-of-Sale (POS) system, enabling seamless order management and minimizing the chances of errors. By leveraging this technology, Donatos aims to offload routine tasks from its staff, allowing them to focus more on hospitality and less on mundane order entries.

A Strategic Move in a Challenging Market

This partnership appears to be a timely response to the rapidly changing landscape in the restaurant sector, especially with the impending discontinuation of DoorDash AI's voice ordering features at the end of April. The decision was made following a comprehensive vetting process that involved a thorough comparison of other voice AI vendors such as SoundHound and Kea. After careful consideration, Donatos firmly believed that Revmo AI presented the best opportunity to improve order conversions and enhance overall customer satisfaction.

Ryan Louis, CEO of Revmo AI, expressed his gratitude for being selected as Donatos Pizza's partner. He stated, "Our mission is to deliver a voice ordering experience so natural and seamless that it genuinely elevates the customer experience while improving operational efficiency for the restaurant." The collaboration aims not just for operational excellence, but also for increasing sales by delighting the customer at every touchpoint.

Looking Towards the Future

With more than 300 non-traditional locations and 174 restaurants operating throughout multiple states, Donatos Pizza has established itself as a leader in the pizza industry since its founding in 1963. The introduction of Revmo AI's voice ordering technology reaffirms Donatos Pizza's commitment to innovation and customer satisfaction.

As this partnership unfolds, both companies expect to witness substantial improvements in customer engagement and sales performance. With advancements in technology reshaping how restaurants serve their customers, Donatos Pizza is positioning itself at the forefront of these changes, ready to embrace the future of dining.

For more information about Revmo AI's voice ordering system, or to schedule a demo, you can visit revmo.ai. Donatos Pizza's dedication to quality and customer satisfaction remains unwavering as they embark on this exciting new chapter.

In conclusion, the partnership between Donatos Pizza and Revmo AI is not just about technology; it’s about enhancing the customer experience and setting new standards in the pizza industry that could pave the way for many others to follow.