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Napa Valley Marriott and Preferabli: A Partnership for Personalized Guest Experiences

The Napa Valley Marriott Hotel & Spa has recently announced an exciting partnership with Preferabli, a leader in AI-driven recommendation software specializing in products and experiences for hospitality. This alliance aims to transform guest interactions through personalization, particularly in the realms of wine, spirits, and food, making every visitor's stay uniquely tailored to their preferences.

Personalization Redefined

Through the collaboration, Napa Valley Marriott guests are now able to utilize the 'Tastefuli' app created by Preferabli, enabling them to embark on personalized adventures throughout the historic Napa Valley. The app enhances the guest experience by offering itineraries and guided recommendations based specifically on individual taste preferences, using cutting-edge technology like the Preferabli Sensorial AI™. This innovative approach not only supports the hotel’s concierge services but also elevates the food and beverage offerings available in-house.

Enhancing the Experience

Rachel Wilson, General Manager of Napa Valley Marriott, emphasized the impact of the partnership, stating, "Tastefuli is a huge driver of guest satisfaction. We’re enhancing the guest journey while addressing the realities of a dynamic labor market, ensuring consistently high levels of guest satisfaction as we drive long-term growth." Guests can now look forward to bespoke experiences, whether it's a unique wine tasting or exploring the best local culinary adventures. Wilson further added, "Tastefuli allows us to meet the evolving expectations of today’s travelers, curating a personalized service that starts before they even arrive in Napa Valley."

Pam Dillon, co-founder and CEO of Preferabli, shared the vision behind the software, highlighting the importance of combining human interaction with machine intelligence. "We’re imagining a world driven by individual preferences,” said Dillon. “Our technology extends the bounds of what it means to create truly personalized experiences and vibrant ecosystems, starting right here in Napa Valley."

A Global Perspective

Andrew Sussman, co-founder and CTO of Preferabli, noted the technology’s versatility, explaining that it can be utilized to create personalized journeys not just in hotels but also in wineries, breweries, and distilleries worldwide. Preferabli’s proprietary algorithms and the vast dataset they utilize ensure comprehensive recommendations in hospitality and travel sectors. Dillon also conveyed, "Our partnership with Napa Valley Marriott demonstrates that technology can indeed deepen human connections. By combining our patented software with Marriott’s commitment to excellence, we’re enhancing the guest experience at scale, creating a win-win for everyone involved."

About Napa Valley Marriott Hotel & Spa

Situated in the heart of California's prestigious wine country, the Napa Valley Marriott Hotel & Spa presents itself as a haven where modern comforts meet the area’s rich heritage. Guests can seamlessly access world-class vineyards, exceptional dining experiences, and local culture from this prime location on Highway 29.

The hotel offers over 22,000 square feet of versatile event space, including lovely ballrooms and serene redwood groves, catering to corporate gatherings, weddings, and other significant events. With a variety of resort-style amenities including a heated outdoor pool, firepit areas, and an on-site spa (SpaWell), every guest's stay is crafted to provide a sense of relaxation and luxury typical of Wine Country living. As part of Sage Hospitality Group, the hotel upholds stringent service standards while nurturing a loyal community of guests, reflected in their inviting tagline: "Come for the wine, stay for the stillness."

About Preferabli

Preferabli stands out as the leading AI-focused B2B2C product discovery and recommendation software for the food and beverage sector. With cutting-edge innovation protected by 15 patents, it caters to a global audience across one hundred countries, making it a trusted ally for various platforms in hospitality and retail. Its solutions span a wide array of beverages and food items including wine, spirits, craft cocktails, and even cheese.

With the release of the Tastefuli platform, Preferabli also enhances direct-to-consumer interactions and offers engaging content that has amassed millions of views across social media platforms like Instagram, YouTube, and TikTok. To learn more about their services and innovations, visit Preferabli’s website.

Through this partnership, Napa Valley Marriott Hotel & Spa and Preferabli are setting a new benchmark for hospitality experiences, one that is deeply rooted in personalization and individual preference.