#Istanbul #Turkey #Provenir #Türk Ekonomi Bankası #AI Decision-Making

Türk Ekonomi Bankası Leverages Provenir's AI Technology

In a significant advancement in the banking technology landscape, Türk Ekonomi Bankası (TEB) has announced the integration of Provenir's AI-driven decision-making platform. This strategic move aims to accelerate the risk assessment processes associated with retail and small business lending products, ultimately enhancing the quality of service provided to TEB’s expanding customer base.

Founded in 1927, TEB has established itself as a leading entity in the Turkish banking sector, providing a wide array of financial services that include investment, leasing, factoring, and portfolio management. Over the years, TEB has continually diversified its offerings and expanded its branch network, navigating through the complexities of the evolving financial landscape.

The decision to implement Provenir's innovative platform stems from TEB's commitment to meeting the rising demands of its customer base and securing a competitive edge in the marketplace. Osman Durmuş, the bank’s General Manager of Individual and Micro SME Loans, emphasized that, "Provenir’s AI-based, low-code risk decision platform provides the flexibility we need, enhances our decision-making process with deeper insights, and allows us to serve our customers faster and more conveniently."

Provenir is renowned for its leadership in AI risk decisioning software, and its collaboration with TEB marks a significant milestone in enhancing operational agility and decision-making speed for one of Turkey’s premier financial institutions. Louis Garner, Vice President of Provenir for Europe, the Middle East, and Africa, expressed pride in partnering with TEB: "We are committed to providing a best-in-class AI decision-making system to enable TEB to make informed decisions quickly and at scale. The low-code technology of Provenir’s AI Decisioning Platform simplifies the complexities of model creation and maintenance, allowing TEB to focus on developing products for its most essential asset: its customers."

The Provenir AI Decision-Making Platform combines decision intelligence, data, and analytics, enabling smarter decision-making throughout the customer lifecycle. This unique offering is designed to foster decision-making innovations that enhance customer experiences, facilitate top-tier fraud prevention, and provide access to financial services while also bolstering business agility and more.

About Provenir

Provenir’s AI Decisioning Platform empowers banks, telecom companies, fintech firms, and numerous financial service providers to maximize customer lifetime value while minimizing risks through a single, unified platform. By integrating cutting-edge technology, data, and AI, Provenir crafts impactful and transformative decision processes that deliver highly personalized experiences. The versatility of the platform ranges from simplifying onboarding processes and preventing application fraud to optimizing customer management and enhancing collections, fundamentally altering the decision-making approaches of organizations.

Trusted by leading financial service providers worldwide, Provenir is at the forefront of innovation in over 60 countries, processing more than 4 billion transactions annually and reinforcing its position as an industry staple in decisioning solutions.

As TEB embarks on this transformative journey with Provenir, it not only aims to refine its operational frameworks but also aspires to significantly uplift customer satisfaction levels by innovating financial products that are better tailored to meet the needs of today’s dynamic market.