New Mobility Service for Seamless Travel at Haneda Airport

WHILL Inc., headquartered in Shinagawa, Tokyo, has announced the launch of a rental service for its unmanned mobility device, WHILL, at Haneda Airport's Terminal 2, effective June 15, 2026. This initiative is part of the MoVA mobility project led by ANA Holdings, aimed at providing seamless transportation solutions from the airport to various destinations. The introduction of WHILL at Haneda follows the successful implementation of similar services at Narita International Airport and other locations, addressing the increasing demand for accessible travel options for both domestic and international tourists.

As the aging population continues to grow and tourism demand surges, it has become crucial to enhance accessibility for everyone looking to enjoy Japan’s attractions more freely and comfortably. Recent studies reveal that many potential travelers hesitate to plan trips due to mobility concerns. If these issues are addressed, the potential market for universal tourism in Japan could grow significantly, with estimates suggesting a national market size of around 42 million people by 2023, approximately 1.5 times the current market. Both the actual and potential sizes of this market are expected to expand until at least 2035, primarily driven by the aging population and an increasing number of inbound tourists.

The WHILL rental service has already been rolled out at various airports, including Fukuoka and Naha, where feedback has been overwhelmingly positive. Customers have expressed satisfaction with their trips, mentioning how the service allowed them to explore without discomfort. With the introduction of this rental service at Haneda Airport's Terminal 2, travelers will have easier and more convenient access to WHILL and other nearby mobility solutions.

Unlike traditional wheelchairs, WHILL offers electric propulsion, making it easier for users to operate with minimal effort. With its high design aesthetics, the WHILL seamlessly integrates into various travel environments. The featured model, WHILL Model F, is compact and foldable, making it easy to transport and store within vehicles. This mobility solution is ideal for individuals who do not regularly use a wheelchair but find long-distance walking difficult, as well as those temporarily injured or experiencing fatigue. WHILL allows everyone, regardless of age or physical condition, to enjoy their travels at their own pace without worrying about exhaustion or the environment.

Service Details for WHILL Rental at Haneda Airport Terminal 2

- Service Period: June 15, 2026 – December 31, 2026
- Rental Model: WHILL Model F (a foldable mobility device)
- Pickup/Return Location: MoVA counter (near Tully's Coffee on the first floor of Haneda Airport's Terminal 2)
- Operating Hours: 10:00 AM – 6:00 PM
- Rental Fee: 5,000 JPY per day (including tax), with options for multiple-day rentals.
- How to Rent: Reservations are required; customers can book in advance via the reservation page. Reserve here.
- Usage Conditions: Users must weigh less than 115 kg, must be able to touch the footplate while seated, and must possess adequate attention to operate the device safely.

For detailed information: WHILL Rental

About WHILL

WHILL designs and manufactures unmanned mobility devices that enhance personal transportation experiences. Its Model F is lightweight, intuitive, and user-friendly, suitable for various mobility needs. More about the product can be found here.

WHILL Mobility Services

WHILL also provides mobility solutions for institutions, ensuring a safe and comfortable experience for users. Their services include maintenance and management packages to ease the operational burdens on organizations. More information is available here.

About WHILL Inc.

With a mission to make mobility enjoyable and intelligent for everyone, WHILL strives to be a global leader in personal mobility solutions. By combining hardware and software services, they aim to create an accessible world where individuals, regardless of physical condition or age, can move freely and comfortably. More information about WHILL can be found on their official website: WHILL Inc..