#Japan #Tokyo #Aurora Mobile #NTS #AI Storm

AI Storm Partners with Aurora Mobile: Transforming Customer Engagement

The company formerly known as JEXIDE, now AI Storm Co., Ltd., has made headlines with its latest strategic move. Led by CEO Toshio Imai, AI Storm has signed a non-disclosure agreement (NDA) with NASDAQ-listed Aurora Mobile Limited (NASDAQ: JG) to explore potential business collaborations in Japan. This partnership signifies an essential step in realizing AI Storm's ambition to achieve a market capitalization of 50 billion yen, aligning with their growth strategy.

Overview of the Collaboration

This partnership focuses primarily on integrating AI technologies into AI Storm's business framework and supporting Aurora Mobile's efforts to penetrate the Japanese market. AI Storm's wholly-owned subsidiary, Japan Telecom Systems (NTS), established through an M&A in April 2026, currently operates in the call center and e-commerce-based BPO sectors. Since the acquisition, AI Storm has actively been pursuing AI integration in these areas to enhance operational efficiency.

In addition to implementing Aurora Mobile's leading products within NTS, AI Storm will leverage its business network and infrastructure to support Aurora Mobile's operations in Japan. Details regarding the specifics of implementation and timelines will be announced once finalized.

Background of the Initiative

Addressing Structural Changes in Customer Service

The Japanese customer service landscape has been undergoing significant changes due to a declining workforce that makes it increasingly difficult to secure operators. At the same time, technology is stepping in to fill the gap. According to a report by the Yano Economic Research Institute, the contact center solution market in Japan is expected to continue its growth trajectory, propelled by the ongoing need for operators and future systemization of their roles. AI Storm views this structural shift as a substantial business opportunity, positioning AI integration as a core element of their growth strategy since the acquisition of NTS.

The collaboration with Aurora Mobile, which boasts strengths in messaging technology and AI agents, will enable AI Storm to transform its customer engagement operations. The ultimate goal is to transition from being a participant burdened by workforce shortages to a leader in driving transformation in the industry.

Who is Aurora Mobile?

Founded in 2011, Aurora Mobile has steadily honed its messaging and AI agent technologies, culminating in its debut on NASDAQ in 2018. The company is now experiencing accelerated growth, claiming profitability for four consecutive quarters since achieving its first annual black figure (GAAP basis) in fiscal 2025. Its primary customer engagement platform, EngageLab, has seen a remarkable year-on-year revenue increase of 172%, to $11.7 million as of March 2026, supported by an expanding customer base of 1,864 companies.

Aurora Mobile's other flagship offering, the AI agent platform GPTBots, integrates the latest large language models such as OpenAI and Google's Gemini into operational processes, effectively minimizing the distance between cutting-edge AI innovations and their application in corporate environments. An integration of the latest DeepSeek-V4 is anticipated in April 2026, facilitating rapid implementations of new AI technologies.

Future Goals

The ambition behind this partnership extends beyond merely automating NTS. The cloud-based contact center market is projected to flourish at a 26.1% annual growth rate, aiming for a total value of $112 billion by 2030, per Data Bridge Market Research. By initially transforming the NTS operations, AI Storm plans to refine its implementation model, tailored to Japanese business practices, and subsequently assist other companies facing similar challenges in the region.

The synergy between a world-class engagement AI provider like Aurora Mobile and AI Storm's understanding of the Japanese market positions both companies for significant success in the future. As AI Storm races towards its goal of achieving a market capitalization of 50 billion yen, the partnership with Aurora Mobile is poised to accelerate this mission further.

Company Overview

• - Aurora Mobile Co., Ltd.

- CEO: Wei Dong Luo
- Location: 1-10-5 KDX Toranomon 1-chome Building, Minato, Tokyo
- Business: AI-integrated customer engagement solutions
- Parent Company: Aurora Mobile Limited (NASDAQ: JG)
- Website: Aurora Mobile

• - AI Storm Co., Ltd. (Formerly JEXIDE)

- CEO: Toshio Imai
- Location: 3-17-11 Kanda Nishikicho, Chiyoda, Tokyo
- Business: AI solutions, education, product development, and more
- Website: AI Storm

For any inquiries related to the news coverage, please contact AI Storm's public relations team via email at [email protected]. Interested parties regarding M&A inquiries can reach out through the website mentioned above.