#Japan #Tokyo #Webinar #Marketing Association #Email Support

Upcoming Webinar on Email Support and Writing Skills

The Marketing Association Corporation, headquartered in Taito, Tokyo, is pleased to announce a complimentary online seminar titled "Learn from an Email Support Agency! Email Response & Writing Course" scheduled for April 24, 2025. This informative session will delve into crucial skills needed for effective email correspondence in customer support.

What You Will Learn

This free webinar is designed for customer support representatives aiming to enhance their email handling capabilities. Participants will learn essential email support fundamentals through a combination of instructional videos and review tests. With a structured format, attendees will grasp important concepts before taking short quizzes to solidify their understanding.

The focus for this beginner course includes effective writing techniques and the structure of email correspondence. It is tailored not only for those with limited email experience but also for those seeking to elevate their email communication skills.

Rest assured, as this web seminar will not display any participant's face or voice, ensuring a comfortable learning environment.

Registration Perks

Participants who complete a post-seminar survey will receive a complimentary collection of frequently used email templates for customer inquiries. Don’t miss out on this unique opportunity!

Who Should Attend

This webinar is ideal for individuals who:

• - Have not previously learned the basics of email correspondence.
• - Want to overcome their insecurities related to email handling.
• - Are uncertain whether they provide adequate support as representatives.
• - Lack confidence in their email writing abilities.
• - Are responsible for training employees managing customer inquiries.

Seminar Agenda

Here is how the webinar will proceed:
1. An email with a Zoom participation link will be sent prior to the event.
2. The seminar will be led by a designated trainer, and participants will watch instructional videos.
3. After watching, there will be review tests to assess comprehension using Zoom's polling feature.
4. The trainer will then explain the test results, ensuring clarity of the learned material.

Schedule Overview

Event Details

• - Date and Time: April 24, 2025, 14:00 - 15:00 (access begins at 13:55)
• - Location: Online via Zoom
• - Cost: Free
• - Organizer: Marketing Association Corporation

About the Company

The Marketing Association Corporation, led by CEO Hirokazu Nakazono, is located at 1-1-15 Ikebukuro, Taito-ku, Tokyo. With a capital of 17.5 million yen, it specializes in BPO services, including call center outsourcing and e-commerce operations.

For more information about our services, please visit our website:

• - Corporate Site
• - Call Center Services
• - E-commerce Operations
• - Media for E-commerce Knowledge