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Facilo Enhances Productivity with ChatGPT for Business

Facilo, a Tokyo-based startup, is taking a significant step in its operational efficiency by implementing OpenAI's ChatGPT for Business across the company. This move is aimed at solidifying their existing AI capabilities while enhancing the safety and precision of knowledge utilization. Leveraging a fully remote work model, Facilo seeks to accelerate team-building and maximize results through improved knowledge sharing and quicker decision-making.

Background and Objectives

Since its inception, Facilo has operated under the principle of harmonizing systematic processes with human judgment. The company has successfully implemented AI in its daily operations, utilizing it for document creation, meeting summaries, and proposal drafting. By adopting ChatGPT for Business throughout the organization, Facilo aims to evolve its AI usage into a shared infrastructure that everyone can seamlessly access and utilize. This integration is expected to significantly boost creativity, reproducibility, and output quality within the workforce.

Key Focus Areas

1. Safe and Rapid Knowledge Utilization
Facilo plans to integrate internal documents and knowledge bases with a secure AI environment, enhancing the efficiency of summarization, searching, and organizing information. This will establish a system where team members can instantly access crucial information across departments. ChatGPT for Business operates in a secure, company-specific environment without external learning, ensuring that confidential data remains protected while providing high-accuracy support.

2. Strengthening Data-Driven Decision-Making
AI will assist various departments, including sales, development, and customer success, to enhance performance and decision-making. By improving the quality of OKR (Objectives and Key Results) design and team reviews, Facilo empowers its teams to achieve swift and consistent decision-making, even in a fully remote environment.

3. Reproducible Results Generation
Facilo promotes a culture of learning and growth that does not solely rely on individual effort by incorporating AI-driven sales models and OKR-based management. The full-scale adoption of ChatGPT for Business will further strengthen organizational efficiency, enabling high performance across all departments. Facilo has also achieved ISMS (Information Security Management System) certification, highlighting its commitment to ongoing data protection and governance enhancements as a SaaS provider.

For more insights, visit their official note: AI Initiative Announcement.

Future Prospects

Facilo views AI as more than just a tool for improving operational efficiency; it is a foundation for ongoing growth for teams and individuals. The company is dedicated to accelerating development, knowledge-sharing, and cultural growth through AI, striving to create cohesive teams that deliver results regardless of location.

By organizing knowledge efficiently and fostering a cycle of learning, Facilo is dedicated to supporting its mission: facilitating human-centric product development and enhancing customer experiences in the real estate industry.

About the Real Estate Communication Cloud 'Facilo'

Facilo's Real Estate Communication Cloud aims to streamline real estate brokerage operations while enhancing customer experiences. The platform is designed to significantly improve the property proposal process, thereby bolstering conversion rates in transactions.

Key Features of Facilo

• - Implemented in 1,597 brokerage locations nationwide as of October 2025.
• - Automatic property replacement feature reduces proposal time by approximately 80%.
• - A unified customer portal for easy management and comparison of property information.
• - Real-time data analysis for effective customer follow-ups.

Since launching its first product, Facilo Property Purchase Cloud, in February 2023, the company plans to introduce the Facilo Property Sale Cloud by December 2024, providing sellers with vital contract strategies and automated reports to enhance their selling experience. Additionally, from September 2025, Facilo will launch the Facilo Business Cloud for corporate and investment sectors, followed by Facilo Rental Cloud for rental brokerage operations in October 2025. Through these innovations, Facilo aims to facilitate smoother transactions and make transitioning homes more accessible.

Contact Us

Are you ready to elevate your brokerage business to the next level with Facilo? For inquiries, feel free to get in touch.

• - Contact Facilo
• - Email: [email protected]
• - Phone: 03-4588-4251 (Weekdays, 10 AM - 5 PM)

About Facilo Inc.

Founded in October 2021, Facilo aims to transform Japanese real estate transactions and enhance customer experiences, fulfilling its vision of making housing transitions smoother and more accessible. The Real Estate Communication Cloud, Facilo, centralizes and visualizes the brokerage process, maximizes the value of sales, and improves the quality of customer interactions, supporting the shift from a time when people had to adapt to their homes to an era where they can choose homes that fit their lifestyle.