Innovative Green Solutions at the 7th International Customer Festival Hosted by XCMG

The 7th International Customer Festival held by XCMG took place in Xuzhou, China, showcasing cutting-edge innovations in the production of intelligent excavators. This event highlighted a new generation of smart and eco-friendly solutions tailored for various applications, featuring product displays, practical demonstrations, and technical knowledge exchanges.

Attendees included industry partners and customers from all over the world, who gathered to explore the latest innovations designed to support sustainable construction practices.

Low-Emission Excavators Introduced

At the festival, XCMG unveiled ten new-generation excavator models powered by batteries and hybrids. This comprehensive range of products, weighing from 1.5 to 70 tons, underscores the company’s commitment to green transformation and its solid product offerings in line with sustainable development initiatives, pledging support for China’s dual carbon goals.

Live demonstrations offered customers the chance to test drive the electric XE215EV excavator. Attendees praised its smooth maneuverability, responsive drive system, and quiet operation — features that meet the modern demands for productivity and operator comfort on site. Notably, customers from Northern Europe engaged in technical discussions with XCMG's R&D team regarding machine improvement features and technical enhancements, aiming to develop solutions suited to evolving global market needs.

Real Operator Experiences with XCMG Solutions

Participants enjoyed hands-on experiences at various dedicated zones within the event. One Indonesian operator shared insights from driving the XE135F in Indonesia's rainforests, finding the equipment remarkably intuitive and adaptive. Furthermore, zones were designed around specific work scenarios, showcasing standing forestry machinery, material handling solutions, and multi-attachment applications, alongside live demonstrations of earth-moving projects and steep slope operations.

These simulations allowed customers to assess the operational parameters and durability of XCMG excavators in challenging terrain conditions. Interactive operator challenges like “excavator basketball” and “ring tasks” energized the crowd. One participant skillfully operated the compact XE60G excavator, achieving consecutive victories in the precision control competition, eliciting cheers from the audience. These engaging tasks deepened customer involvement, emphasizing the unique features and operational excellence of XCMG’s machinery.

Building Global Partnerships for Success

During the festival, an Indonesian distributor reflected on their twenty-year partnership with XCMG. Since their first delivery in 2005, this collaboration has brought over 8000 units to the market. He attributed continuous cooperation to XCMG's unwavering innovation and ability to implement tailored solutions.

XCMG Excavator also hosted workshops for dealers focused on equipment applications, market data, and after-sales support strategies. Looking ahead, XCMG reiterated its dedication to global collaboration by advancing its