SM Champions Inclusion in the Workplace
In today's workforce, where Baby Boomers coexist with Generation Z, the workplace is experiencing a remarkable evolution due to the blending of four different generations. This transformation has led to the modern workplace becoming a vibrant hub of shared knowledge, creativity, and ongoing learning. A recent report from the World Economic Forum highlights the critical importance of generational diversity within organizations and its ability to enhance collaboration, facilitate upskilling, and center the workforce around technological advancements.
At the heart of this inclusive movement is SM Investments Corporation, which views the diverse ages and experiences of its employees as a significant strength. With over 142,000 employees, the company boasts a balanced workforce where Millennials and Generation X each represent 47% (ages 30-50), while Gen Z also stands firmly at 47% (under 30 years). Additionally, Baby Boomers account for 6% (over 50 years old), demonstrating a healthy blend of seasoned expertise and youthful innovation.
Elizabeth Anne 'Lizanne' Uychaco, Executive Vice President and Group Diversity Officer at SM Investments, emphasizes, "Our people are the strongest foundation of SM's continued growth. That’s why we nurture a culture of inclusion and belonging throughout every layer of our organization." This commitment is also evident in SM's gender diversity strategy, with women representing 64% of the entire workforce and holding 58% of senior leadership positions.
Since becoming a signatory to the UN Women's Empowerment Principles in 2022, SM has actively championed initiatives that promote gender equity. Their Equal Opportunity Policy and Framework underpin fair advancement processes within the organization, all while ensuring transparent monitoring systems and inclusive facilities are in place for every employee.
SM's dedication to preparing employees for the future is illustrated through the SM Sustainability School, a comprehensive learning platform designed to equip staff with essential skills while fostering a culture of sustainability. In 2024 alone, over 43,000 team members participated in 71 specialty modules offered by the program, reflecting the company's commitment to continuous education and adaptation in an ever-changing job market.
Moreover, SM's advocacy for inclusivity transcends formal training programs and is evident in its physical work environments. The company has made significant strides by establishing 814 breastfeeding rooms for nursing mothers, ensuring adequate pathways for persons with disabilities in 787 spots, creating 171 gender-neutral bathrooms, and setting up 19 non-denominational meditation rooms. These initiatives create a supportive environment that caters to the diverse needs of their workforce.
"At SM, inclusion is more than just a principle—it represents a long-term commitment reinforced by substantial actions across all our business units," Uychaco stated, underscoring the organization’s focus on empowering individuals from all backgrounds and age groups.
As a result, SM continues to cultivate a workplace that values, supports, and nurtures the growth of each employee. This approach not only enhances the corporate culture but also significantly boosts business performance as diversity becomes one of the main drivers of success within the company.
About SM Investments Corporation
Founded in the Philippines, SM Investments Corporation stands out as a pivotal player in the retail, banking, and property sectors, capitalizing on emerging opportunities within the dynamic economy of the Philippines. It operates the nation’s largest and most diverse retail businesses, encompassing grocery stores, department stores, and specialty retailers. Furthermore, SM Prime Holdings, the property branch, is the country's leading integrated property developer, offering various facilities ranging from malls to residential projects. SM Investments is also deeply ingrained in the banking sector through its stake in BDO Unibank, Inc., the largest bank in the Philippines, and China Banking Corporation, the fourth largest private domestic bank.
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