#Germany #Munich #ISG #Digital Engineering #Nagarro

Nagarro's Notable Achievement as a CX Star Performer

In a recent development that underscores its leadership in digital engineering, Nagarro has been appointed as a CX Star Performer and recognized as a leader for midsize service providers in the 2026 ISG (Information Services Group) Star of Excellence report. As a premier global player in AI transformation and engineering, Nagarro has set a benchmark in delivering exceptional customer experiences through its innovative engineering solutions.

Recognized Strengths

The ISG Star of Excellence program is renowned for its rigorous and independently conducted surveys that gauge customer satisfaction across various sectors in technology and business services. Nagarro's impressive score of 93.05, significantly higher than the sector average of 86.59, reflects its commitment to customer satisfaction and excellence in service delivery.

This recognition showcases Nagarro's strengths in cloud-native modernization, AI-enhanced experience design, platform engineering, and enterprise transformation. The ISG report particularly praises how Nagarro has effectively integrated product strategy, experience design, engineering, data science, and AI capabilities to foster innovative products, thereby modernizing its clients' digital platforms.

Leadership in Design Augmentation and R&D Services

Furthermore, Nagarro was highlighted as a leader in augmented design and R&D services, along with integrated platform and application services. This acknowledgment is attributed to Nagarro’s fluid intelligence framework and a product strategy firmly anchored in consultancy that is later validated through value-mapped assessments. As the digital landscape continues to evolve, Nagarro remains at the forefront, providing adaptive and innovative solutions that cater to the unique challenges businesses face.

ISG's Chief Analyst, Srinivasan PN, stated, “Nagarro stands out in digital engineering with its strong leadership in augmented design services and R&D, including integrated platform and application services. Its engineering-centric DNA, combined with design thinking, enables businesses to rapidly build, modernize, and scale resilient digital products and platforms.” This sentiment encapsulates Nagarro’s ethos, where a focus on AI-driven automation and platform-centered service models are redefining how companies operate in an increasingly interconnected world.

Strategic Insight on Business Transformation

Rahul Mahajan, Nagarro’s Chief Technology Officer, emphasized the need for businesses to adapt in the face of evolving operational contexts. “As the industry pivots towards agile transformation, clients are increasingly looking for strategic partners to help them reinvent their operational decision-making fabric. We believe true maturity in this domain requires specialized agile consultancy, deep integration with corporate context, codified governance, and a transformative AI management framework,” he remarked.

This forward-thinking approach is central to Nagarro’s vision of fluid intelligence, crucial for organizations aiming to unlock new avenues of value creation. The intersection of deep engineering expertise with transformative consultancy places Nagarro in an ideal position to partner with businesses pursuing sustainable growth.

Conclusion

The accolades received by Nagarro not only highlight the escalating demand among enterprises for partners who possess a robust understanding of digital engineering but also emphasize the significant role that large-scale AI application plays in empowering businesses. Nagarro continues to prioritize assisting clients in modernizing their platforms, accelerating product development, and creating more adaptable digital enterprises.

For more information on Nagarro's transformative solutions and their commitment to enhancing customer experiences, visit their website at www.nagarro.com.

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About ISG Provider Lens™

The ISG Provider Lens™ is an independent service provider assessment study that evaluates suppliers based on a data-driven analysis, market presence, innovation, and client impact – a comprehensive resource for enterprises looking to assess their partners in digital transformation efforts.

About Nagarro

As a global leader in AI transformation and engineering, Nagarro empowers its clients to become fluid, innovative, and AI-centric businesses to thrive in their respective markets. The company differentiates itself with its entrepreneurial global approach, a caring mindset, and an insightful vision of fluid intelligence. Nagarro comprises approximately 18,500 employees spread across 40 countries.