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TrustCommerce Cloud Payments Achieves High Marks in KLAS Report

TrustCommerce, a subsidiary of Sphere, has received glowing feedback for its innovative Cloud Payments solution as highlighted in the latest KLAS Report. This report, titled Cloud Payments by TrustCommerce 2025 Enabling Seamless Reliable Patient Payments Through Cloud-Based Solutions, outlines the positive experiences of early adopters who have integrated this forward-thinking payment platform into their healthcare systems.

As healthcare organizations grapple with the complexities of payment systems and the need for seamless integration with Electronic Health Records (EHRs), TrustCommerce has positioned itself as a solution provider by addressing these challenges proactively. The KLAS report underscores significant findings that reveal high levels of user satisfaction, with respondents rating the solution an impressive “A” for ease of use and overall satisfaction, along with an “A-” for likelihood to recommend.

Anthony Lucatuorto, the CEO of Sphere and Powered by TrustCommerce, stated, “Our goal is to make the payment process as simple and reliable as possible for both providers and patients. The outstanding feedback from the KLAS report confirms that Cloud Payments is already creating a meaningful impact in user experience.”

The report highlights how TrustCommerce’s solution aids organizations in overcoming common barriers within the healthcare payment ecosystem. Respondents reported enhanced patient payment experiences, a blend of reliable technology and support, and an effective partnership with the vendor—all pivotal in contributing to their favorable outcomes.

The Cloud Payments platform’s ability to integrate seamlessly with Epic’s EHR is especially noteworthy, as it allows for a consolidated payment process that elevates the operational efficiency of healthcare providers. This integrated approach addresses the fragmentation prevalent in traditional payment systems, which has long been a source of dissatisfaction among healthcare organizations.

Further endorsing its strong operational framework, the Cloud Payments system is fully web-based, streamlining the implementation process without the requirement for local software installations. This shift not only accelerates deployment but also ensures ongoing adaptability to evolving healthcare needs. Additionally, TrustCommerce maintains strict adherence to PCI-DSS compliance, Point-to-Point Encryption (P2PE) validation, and HITRUST certification—reinforcing its commitment to safeguarding sensitive financial data.

In conclusion, TrustCommerce’s Cloud Payments creates a foundation for improved financial transactions within healthcare, enhancing patient satisfaction while ensuring robust data security. The positive response captured in the KLAS report illustrates the necessity for such advancements as healthcare payment systems shift towards a more integrated and user-friendly model that benefits all stakeholders involved.

To access the full KLAS report, visit TrustCommerce’s website and explore how their solutions can transform the patient payment journey.