#Japan #Tokyo #Seav-ME #Bizcom #e-at-duty-free

Bizcom Launches the Seav-ME: A Revolutionary Duty-Free Touch PC

Bizcom Co., Ltd., headquartered in Shinjuku, Tokyo, has embarked on a new venture by unveiling the Seav-ME, a compact touch PC specifically designed for duty-free operations. This innovative device is equipped with a built-in passport reader, making it essential for vendors that develop and provide duty-free systems.

In conjunction with this launch, Bizcom has also announced that their duty-free system, e-at-duty-free, will comply with the new refund system set to take effect in November 2026. Additionally, they have revised the pricing structure of this system, making the monthly subscription fee permanently free for all users, effective immediately upon completion of the necessary application procedures.

Introducing the Seav-ME

The Seav-ME touch PC, priced at 200,000 yen (excluding tax), is designed with space efficiency and functionality in mind. The integrated passport reader allows users to easily scan passport information by simply inserting it into a designated slot. This feature ensures that travel document data is instantaneously processed in accordance with the International Civil Aviation Organization (ICAO) standards, facilitating smooth duty-free transactions.

Key Features

• - Operating System: The device runs on Windows 11 IoT Enterprise, tailored for specific application use.
• - Compact Design: With dimensions of 244mm in width and 200mm in depth, the Seav-ME fits seamlessly into retail settings.
• - Integrated Receipt Printer: This eliminates cable clutter, keeping counter areas tidy without sacrificing functionality.
• - Brilliant Display: The 10.1-inch touch screen boasts a resolution of 1280x800, providing clear visibility and usability.

Compliance with Upcoming Duty-Free Regulations

The launch of the new refund system in November 2026 introduces a significant change in duty-free operations. Under this system, travelers will make payments at the time of purchase that include tax, with refunds processed at customs upon departure. This places a heightened emphasis on the accuracy of purchase data recorded at the point of sale, as any inaccuracies may prevent travelers from receiving their tax refunds.

Bizcom's e-at-duty-free system is designed to completely align with the new regulations, ensuring that duty-free processing becomes both accurate and efficient. This integration supports secure data transmission, thus enhancing compliance for retailers under the new law.

Cost-Free Access to e-at-duty-free System

In anticipation of the coming regulatory changes, Bizcom has made the bold move to offer a free monthly subscription for all retail users of the e-at-duty-free system. This means that both existing and new users can access the essential software without incurring any fees, enabling them to implement necessary changes without financial strain before the regulations come into effect.

The e-at-duty-free system has been certified by Japan's National Tax Agency as a recognized data transmission operator. This not only enhances the credibility of the system but also ensures smooth transitions into the new compliance era.

Further Integration with BCPOS

To simplify the entire duty-free process from sale through processing, the e-at-duty-free system can be integrated with Bizcom's POS solution, BCPOS. This seamless connection allows for automated linking of sales data, eliminating manual entry, reducing human error, and ensuring accurate purchase entries within a familiar cash register workflow.

Pricing for Integrated Solutions

• - Duty-Free Set: Seav-ME unit with passport reader at 200,000 yen (excluding tax).
• - POS System Set: Seav-ME combined with accessories for 230,000 yen (excluding tax), which includes a cash drawer and barcode reader.
• - Semi-Self Checkout Set: A complete set priced at 1,025,000 yen (excluding tax), suitable for businesses looking to implement self-checkout solutions.

Free Seminars for Retailers

In light of the upcoming duty-free system reforms, Bizcom is hosting free seminars to educate retailers about operational adjustments and effective utilization of the new system. These sessions aim to clarify key points and assist vendors in developing strategic responses to the updated regulations.

Seminar Details

• - Theme: Changes in Duty-Free Regulations and Retailer Strategies
• - Schedule: Beginning February 10, 2026, with further announcements to follow.
• - Cost: Free for retailers considering the new e-at-duty-free system.

With the introduction of the Seav-ME and the free availability of e-at-duty-free, Bizcom is paving the way for retailers to excel in the ever-evolving duty-free landscape, providing tools and systems that ensure compliance and enhance operational efficiency.