#AI Automation #Relay #Conexiom

Conexiom Revolutionizes Automation of Orders and Invoices with AI-Driven Technology

Conexiom has unveiled Conexiom Relay, a pioneering AI-native solution designed to enhance the efficiency of order and invoice automation. With its unmatched capabilities, Relay aims to improve customer loyalty and margins for distributors and manufacturers alike.

For many in the industry, the challenge lies in the fact that most order and invoice submissions come in various disorganized formats – from emails to handwritten notes and text messages. Consequently, customer service representatives (CSRs) spend significant time manually entering data while their customers wait. Conexiom has long been a leader in automating request processes such as RFQs, orders, vendor order confirmations, and invoices. Today, it takes this a step further by providing a tool that processes various document types, classifies them, extracts vital data, rectifies discrepancies, and prepares everything for integration with one of 40 different Enterprise Resource Planning (ERP) systems.

Pioneering Solutions for Unstructured Data

Conexiom Relay significantly enhances its foundational functionalities in two key areas. First, it adeptly manages unstructured data, allowing it to work with any document format beyond just traditional PDFs. This capability alleviates the backlog that CSRs typically face when dealing with data entry, enabling them to focus on more nuanced tasks such as handling urgent requests and addressing disputed prices.

Second, the Intelligence Console of Conexiom Relay introduces an unprecedented level of control and transparency. Leveraging 15 years of accumulated experience from order and invoice transactions, the Console refines Relay’s approach to processing requests. Unlike generic large language models (LLMs) that operate in a