Kentucky Growers Insurance Launches New Finys Suite for Enhanced Services
In a significant advancement for its operations, Kentucky Growers Insurance has gone live on the Finys Suite, a leading insurance software solution designed to provide a streamlined agent experience. The integration of this modern software platform marks a pivotal moment for the Kentucky-based mutual insurance company, founded in 1896, which has long served rural and suburban communities across the state.
Before adopting the Finys Suite, Kentucky Growers Insurance was relying on an outdated legacy system that no longer met their operational needs. This previous system lacked essential functionalities, which posed challenges in an increasingly competitive marketplace. The decision to switch to the Finys Suite was not taken lightly. Management saw the necessity for a more adaptable and sophisticated processing system that would allow them to remain competitive amid changing regulatory environments and evolving pricing models.
To facilitate the implementation, Kentucky Growers partnered with Straith Enterprises, leveraging their expertise in project management and system configuration. The team at Straith Enterprises worked closely with Kentucky Growers to gather specifications, manage the project, and configure the Finys Suite's Design Studio tools effectively. A crucial feature of this new setup is a unique agent portal that automatically directs agents to the appropriate products as they navigate through their tasks. This streamlined approach is anticipated to significantly enhance the efficiency with which agents can serve customers, ultimately leading to improved customer satisfaction.
“We wanted to retain our hometown feel and personal care that our clients expect. The successful implementation of the Finys Suite allows us to modernize without sacrificing our local decision-making and personal touch,” commented Alex Straith, President of Straith Enterprises. The focus on local engagement is vital for Kentucky Growers, and the Finys Suite encompasses features that support this identity, while also modernizing the company’s technological framework.
Marc Evans, President of Kentucky Growers Insurance, shared his enthusiasm about the transition: “We are excited about the flexibility the Finys Suite brings to our operations. The ability to adapt to the ever-changing market dynamics empowers us to stay competitive while providing enhanced services for our clients.” Evans acknowledged that the new software will bolster the company’s ability to manage and respond to customer needs effectively.
Finys, the company behind the suite, is dedicated to modernizing the insurance industry with a comprehensive platform that includes components for core administration—such as policy, billing, and claims—as well as portals and robust business intelligence tools. This advanced suite is tailored for property and casualty insurers and supports various lines of insurance, which ultimately helps reduce operational costs and improve time-to-market for insurance products.
Finys CEO, Kurt Diederich, expressed his commitment to supporting Kentucky Growers in their growth journey: “We are thrilled to partner with Kentucky Growers and look forward to helping them enhance their business and provide a better experience for their agents.” This partnership promises to combine Finys' advanced technology with Kentucky Growers' deep community roots, aiming for a successful synergy that can adapt to future challenges.
As Kentucky Growers Insurance enhances its operational capabilities through the Finys Suite, it continues to uphold its mission of providing quality insurance services to homes and farms across Kentucky, reinforcing its longstanding community ties that have defined its legacy for over a century. Clients can find more information about their offerings by visiting their website at https://kentuckygrowers.com.