Updated AM-TW02COM Model
On September 4, ambie, a Tokyo-based company known for its innovative audio products, launched an updated version of its highly regarded sound earcuffs designed specifically for intercom use, named the AM-TW02COM. This new model features several enhancements based on feedback from users and developers, particularly in service sectors like customer care and healthcare.
The original AM-TW02 model, which debuted in September 2024, quickly gained popularity due to its seamless integration with various intercom applications. Users have praised the earcuffs for their compact design which does not hinder communication during service interactions. In environments like caregiving, the earcuffs are appreciated for their secure fit and minimal discomfort, allowing staff to focus on their duties without distractions.
As usage of the AM-TW02 increased, feedback began flowing in from users. They expressed the need for clearer button placements, especially for those wearing gloves, as well as a more noticeable clicking sensation when pressing buttons multiple times throughout the day. Ambie took this feedback seriously and set out on a mission to improve the product.
To address these requests, ambie maintained the design of the original model while incorporating user suggestions into the update. The engineering team collected input, built test samples, and collaborated with a variety of users and application developers to refine the AM-TW02COM.
Key Features of the AM-TW02COM Update
- - Tactile Button Design: The updated model now includes well-defined protruding buttons that are easier to locate and press, even when wearing gloves.
- - Enhanced Click Feedback: The updated design offers clearer tactile feedback when buttons are pressed, making intercom responses more intuitive.
Product Summary
- - Product Name: ambie sound earcuffs (Protruding Button Type)
- - Model Number: AM-TW02COM
- - Color: Black (BBC)
- - JAN Code: 4589422120603
- - Price: ¥18,000 (including tax)
- - Release Date: September 4, 2025
You can find the AM-TW02COM available for purchase at the official ambie store, as well as various online platforms including
Amazon and
Rakuten.
Additionally, the product will be available in physical stores such as Bic Camera and Yodobashi Camera, with more retailers to be announced.
Supported Intercom Applications
Ambie’s sound earcuffs are compatible with several intercom applications, including:
Specifications
- - Weight: Approximately 4.4 grams (per ear)
- - Bluetooth: Bluetooth Standard Ver 5.3
- - Water Resistance: IPX5 (earphones), IPX4 (charging case)
- - Charging Type: USB Type-C
- - Battery: Lithium-ion
- - Continuous Playback Time: About 6 hours (24 hours with charging case)
- - Quick Charge: 5 minutes for 1 hour playback
- - Multi-Point Connection & Pairing: Connections for up to 10 devices
- - Compatibility Profiles: A2DP, AVRCP, HFP, HSP
- - Supported Codec: SBC, AAC
- - Included Accessories: USB Type-C charging cable, user manual, warranty
- - Warranty: One year from the date of purchase
For more information about ambie, their products, and the latest updates, visit their
official website or check their social media channels on
Instagram and
Twitter.
This new update reflects ambie’s commitment to listening to user feedback and continuously improving their products for the best possible user experience.