Telkomsel Expands Its 5G Network in Jakarta with Innovative Hyper AI Technology for Holiday Connectivity

Introduction
In a grand effort to strengthen its dominance in the telecommunications sector, Telkomsel is expanding its robust 5G network throughout the Jakarta area, known as Jabodetabek. This expansion is timely as it coincides with the joyous spirit of the Christmas and New Year celebrations in 2024/2025.

Revolutionizing Connectivity with Hyper 5G
The Hyper 5G network, developed in collaboration with Huawei, promises to deliver internet speeds up to four times faster than current 4G services. This enhancement not only allows for a higher volume of connected devices but also ensures low latency, vital for supporting emerging technologies and innovations. With over 1,400 base stations spread across 56 cities, Telkomsel’s Hyper 5G signifies a key milestone in Indonesia's digital landscape since its launch in 2021.

As a central hub for economic activity, Jakarta has seen a surge in the usage of 5G smartphones and international roaming. Indra Mardiatna, Telkomsel's Chief Technology Officer, emphasized, "The region is witnessing significant growth in 5G smartphone penetration, and our Hyper 5G network caters to the increasing demand for high-speed internet during peak times, including the festive season."

Hyper AI: Enhancing Network Efficiency
The company is also integrating Hyper AI technology within its network to ensure improved service efficiency and quality. This AI-driven approach enables rapid responses to network outages and automatic network management through an autonomous framework. Indra noted, "With Hyper AI, Telkomsel is dedicated to providing optimal service quality, ensuring excellent customer experience at all times, even in high-traffic locales during the holiday season."

By reducing latency, Hyper 5G supports Hyper AI’s capabilities, facilitating Telkomsel's customer service virtual assistance. Tools like the B2C virtual assistant, Veronika, and the B2B account manager, Ted, contribute to timely and efficient customer support during peak service periods.

Preparing for Increased Demand During the Holidays
With the festive season approaching, Telkomsel anticipates a 14.8% increase in data traffic, projecting that total throughput will reach 1,981 petabytes. The company has undertaken a comprehensive network optimization strategy across both its 4G/LTE and 5G infrastructures, supported by meticulous network testing in key areas.

As the leading digital telecommunications provider, Telkomsel's endeavor is to spread optimism and positivity among the community. Mardiatna stated, "By optimizing connectivity, services, and innovative solutions, we are committed to ensuring that every customer can celebrate the holidays with ease and joy."

Conclusion
As Indonesia moves closer to realizing its vision of a digitally connected society, Telkomsel's initiatives play a pivotal role. The enhancements brought about by Hyper 5G and Hyper AI empower not only individuals but also households and businesses to make the most of their digital experiences. The company continues to lead the way in expanding 5G access, delivering remarkable service quality, and fostering technological advancements across the nation.
For additional details on Telkomsel's initiatives, visit the Hyper 5G page or learn more about Telkomsel Siaga NARU.

About Telkomsel
Telkomsel remains the foremost digital telecommunications provider in Indonesia, impacting lives through superior connectivity and innovative services. With 29 years of experience powering a network supported by over 269,000 base stations, Telkomsel serves over 158.4 million mobile customers and more than 9.4 million broadband subscribers nationally. The company's commitment to sustainability and positive corporate practices continues to enhance its standing in the telecom industry.