Zonda Welcomes Stephanie Ayres as Senior VP of Product Development in the Homebuilding Sector

Zonda Welcomes Stephanie Ayres as Senior Vice President of Product Development

Zonda, a leader in housing market solutions based in Newport Beach, proudly announces the appointment of Stephanie Ayres as the new Senior Vice President of Product Development. With a wealth of experience in the homebuilding industry, Stephanie will be instrumental in driving the evolution of TrustBuilder and Eliant, following Zonda's recent acquisition of Eliant. Her deep-rooted expertise in customer experience, operational strategy, and product innovation positions her perfectly to lead this new chapter.

Stephanie's journey with Zonda dates back over 25 years, beginning with her time at the Meyers Group in Irvine, where she collaborated with several members of the existing Zonda leadership team. After working alongside various builders, she transitioned into key positions within the industry, holding senior roles at prominent companies including Standard Pacific Homes, CalAtlantic, Lennar, and Tri Pointe Homes. Notably, she served as National Vice President in each of these organizations, establishing herself as a super-user of the Zonda and Metrostudy platforms.

During her tenure at Lennar, she spearheaded a groundbreaking in-house Customer Experience platform that delivered real-time insights into customer feedback through AI-driven text analytics. This innovative approach allowed over 6,500 associates nationwide to gather, interpret, and act on customer sentiment effectively. Stephanie's commitment to elevating customer experience has made her a respected leader within the homebuilding community.

At Zonda, she will focus on enhancing the product development for TrustBuilder and Eliant, two pivotal tools for measuring customer experience, benchmarking performance, and managing reputation within the industry. The goal is to fortify Zonda’s position as the foremost authority in customer experience for homebuilders.

Jeff Meyers, CEO of Zonda, expressed excitement over Stephanie’s return, highlighting her profound history with the organization and her unique understanding of builders' needs. He emphasized that her experience in implementing scalable customer experience solutions will be invaluable as Zonda continues to invest in innovative products fostering competition and exceptional value for homebuyers.

Stephanie's recruitment signifies Zonda's dedication to creating products that are grounded in real-world builder workflows, supported by data, and designed to improve overall customer experiences within the housing sector.

Under her leadership, Zonda aims to shape the future of homebuilding, advocating that better homes lead to better lives and more robust communities. The company is looking forward to the significant impact she will make, reflecting its commitment to providing data-driven housing market solutions to builders, product manufacturers, and mortgage clients, ultimately empowering smarter decision-making across the industry.

As Zonda continues to lead the homebuilding market transformation, Stephanie Ayres stands ready to play a crucial role in its ongoing journey towards innovation and excellence.