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Celebrating Excellence: The Grand Stevie Awards

On February 9, 2026, the Stevie® Awards announced their prestigious winners in the 20th Annual awards ceremony for Sales and Customer Service, widely recognized as the top honors for achievements in these fields. This year was particularly notable for its competition, with over 2,100 nominations from diverse industries across 41 countries.

Grand Stevie Award Winners

Among the proud winners of the Grand Stevie Awards, IBM stood out with a remarkable score of 59.5 points, a testament to their consistent performance. Garnering an impressive array from seven Gold, eight Silver, and fifteen Bronze Stevie Awards, IBM's winning streak marks its tenth consecutive year as a Grand Stevie Award winner, reinforcing their position as a leader in customer service innovation.

Following IBM, DP DHL secured the second position with a total of 53 points. This international logistics giant achieved an impressive tally of eight Gold, seven Silver, and ten Bronze Stevie Awards from their affiliates operating across the Americas, Asia, and Europe. This marks DHL's 14th consecutive win in this esteemed program, demonstrating their sustained commitment to excellence in customer service.

Rounding out the top five were ValueSelling Associates in third place, followed by UnitedHealthcare Provider Service Operations and Allianz Services Private Limited. Notably, ValueSelling’s performance led them to achieve 39 points through their advocacy on behalf of various clients, including notable names like Alaska Communications and Quest Software. On the other hand, Allianz Services managed to accumulate 34.5 points for their efforts in improving customer interactions in Kerala, India.

Points System for Assessment

It is worth noting that the Grand Stevie Award winners were determined through a unique points system based on the number of awards won in the Stevie competitions — Gold awards count for three points, Silver awards for two points, and Bronze for 1.5 points. This structure ensures that the best of the best are celebrated each year based on their comprehensive achievements rather than singular performances.

All award winners will be recognized at a ceremony in New York City on March 5, which is anticipated as a gathering of the industry's top performers.

Future Nominations

Looking forward, the Stevie Awards will commence accepting nominations for the 2027 awards in July. Interested organizations are encouraged to begin preparations, and entry kits can be requested through the official Stevie Awards website.

About the Stevie Awards

The Stevie® Awards are presented in various programs, including the Asia-Pacific Stevie Awards, the German Stevie Awards, and the International Business Awards. Each year, they highlight outstanding organizational performances across all sectors, recognizing the contributions of diverse organizations and their personnel. Touted as an essential platform for honoring business excellence, the Stevies have become a global symbol of quality.

The 20th Annual Stevie Awards for Sales and Customer Service not only underline remarkable achievements in customer service but also emphasize the importance of excellence and innovation in the contemporary business landscape. As organizations continue to adapt and enhance their customer service strategies, these awards serve as a beacon guiding them toward the highest standards of service excellence.