Enhancing Operational Efficiency with RPA Robots: Exeli's Remarkable Journey
Exeli Co., Ltd., based in Sumida, Tokyo, has made significant strides in automation by developing 44 RPA (Robotic Process Automation) robots within just one year. This innovative initiative aims to improve operational efficiency across various business functions, including wireless license application management, accounting, sales management, delivery, and web development.
At the heart of this operation are talented teams comprised mainly of Mongolian and Vietnamese employees, each responsible for specific aspects of development and operation. The success of this diverse workforce demonstrates how global talents can contribute to not only the technical aspects of automation but also to fostering a workplace culture where robots are considered integral team members. In fact, Exeli has established a culture where 'robots are a part of the team,' promoting a collaborative work environment that enhances productivity.
The need for increased efficiency arose from a surge in routine tasks that led to delayed operations and a dependency on external resources. Exeli responded by focusing on in-house development to create a self-sufficient operational framework. By leveraging the skills and perspectives of its global teams, the company aims to use automation for more than just traditional tasks and is currently integrating AI capabilities to tackle non-standard operational challenges.
In a remarkable achievement, Exeli built 44 RPA robots that automate various processes, including data processing, report generation, email communication, and system integrations. These advancements have led to a substantial reduction in operational hours, improvement in error rates, and a decrease in workload. Specialized personnel have been assigned across different teams, encouraging self-sufficient improvement and operations at the ground level. The integration of RPA into the company's core functions has made it clear that operations would be unfeasible without it.
1. Multinational Team Collaboration: With a development system centered on Mongolian and Vietnamese employees, Exeli achieves both speed and flexibility in its operations.
2. Dedicated Teams: Each team includes a dedicated RPA specialist, overseeing the entire process from requirements definition to smooth execution of operations.
3. Next-Generation Automation with AI & RPA: Exeli is not only focusing on automating routine tasks with RPA but is also combining AI-driven data analysis, natural language processing, and predictive functions to enhance non-standard workflows and add more value.
4. Cultural Integration of Robots: Instead of viewing robots merely as tools, Exeli treats them as coworkers, sharing roles in meetings and improvement activities, thus promoting a workplace culture where automation is embraced.
The introduction of RPA has been a game changer for Exeli. 'Our business can't function without RPA. Robots now operate alongside our employees, delivering results. We aim to extend automation even further by integrating AI, focusing not just on routine tasks but also on more complex domains to innovate our operational efficiency for the future.'
Exeli plans to continue its journey towards advanced automation through deeper integrations of AI and RPA. The company aims to utilize natural language processing for inquiry responses, AI for data analysis and predictions, all while employing RPA for execution, taking operational efficiency to the next level.
Additionally, Exeli is committed to standardizing and strengthening its operational framework to ensure quality assurance, adapting to the increasing number of robots. Investing in talent development and leveraging diverse human resources will further amplify the organization’s transformative capabilities.
Name: Exeli Co., Ltd.
Location: 4F, Adon Kikukawa Building, 3-17-2 Kikukawa, Sumida, Tokyo
CEO: Tohichi Yoshida
Website: Exeli Official Site
For more insights into Exeli's RPA implementation, visit Exeli's RPA Case Study.
At the heart of this operation are talented teams comprised mainly of Mongolian and Vietnamese employees, each responsible for specific aspects of development and operation. The success of this diverse workforce demonstrates how global talents can contribute to not only the technical aspects of automation but also to fostering a workplace culture where robots are considered integral team members. In fact, Exeli has established a culture where 'robots are a part of the team,' promoting a collaborative work environment that enhances productivity.
Background
The need for increased efficiency arose from a surge in routine tasks that led to delayed operations and a dependency on external resources. Exeli responded by focusing on in-house development to create a self-sufficient operational framework. By leveraging the skills and perspectives of its global teams, the company aims to use automation for more than just traditional tasks and is currently integrating AI capabilities to tackle non-standard operational challenges.
Achievements
In a remarkable achievement, Exeli built 44 RPA robots that automate various processes, including data processing, report generation, email communication, and system integrations. These advancements have led to a substantial reduction in operational hours, improvement in error rates, and a decrease in workload. Specialized personnel have been assigned across different teams, encouraging self-sufficient improvement and operations at the ground level. The integration of RPA into the company's core functions has made it clear that operations would be unfeasible without it.
Key Features
1. Multinational Team Collaboration: With a development system centered on Mongolian and Vietnamese employees, Exeli achieves both speed and flexibility in its operations.
2. Dedicated Teams: Each team includes a dedicated RPA specialist, overseeing the entire process from requirements definition to smooth execution of operations.
3. Next-Generation Automation with AI & RPA: Exeli is not only focusing on automating routine tasks with RPA but is also combining AI-driven data analysis, natural language processing, and predictive functions to enhance non-standard workflows and add more value.
4. Cultural Integration of Robots: Instead of viewing robots merely as tools, Exeli treats them as coworkers, sharing roles in meetings and improvement activities, thus promoting a workplace culture where automation is embraced.
Insights from the Lead Operations Manager
The introduction of RPA has been a game changer for Exeli. 'Our business can't function without RPA. Robots now operate alongside our employees, delivering results. We aim to extend automation even further by integrating AI, focusing not just on routine tasks but also on more complex domains to innovate our operational efficiency for the future.'
Future Outlook
Exeli plans to continue its journey towards advanced automation through deeper integrations of AI and RPA. The company aims to utilize natural language processing for inquiry responses, AI for data analysis and predictions, all while employing RPA for execution, taking operational efficiency to the next level.
Additionally, Exeli is committed to standardizing and strengthening its operational framework to ensure quality assurance, adapting to the increasing number of robots. Investing in talent development and leveraging diverse human resources will further amplify the organization’s transformative capabilities.
Company Overview
Name: Exeli Co., Ltd.
Location: 4F, Adon Kikukawa Building, 3-17-2 Kikukawa, Sumida, Tokyo
CEO: Tohichi Yoshida
Website: Exeli Official Site
For more insights into Exeli's RPA implementation, visit Exeli's RPA Case Study.
Topics Business Technology）
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