CereCore Partners with Oracle to Enhance Healthcare IT Services
CereCore®, a prominent player in healthcare IT services, has made a significant move by joining Oracle's advanced partner program. This partnership opens up new avenues for CereCore, allowing them to leverage Oracle's leading technologies in supporting healthcare organizations. With over 40 years of collaboration aimed at driving mutual customer success, CereCore's participation promises to enrich their Oracle-related expertise, positioning them to deliver specialized support, application management, and IT infrastructure services tailored for healthcare entities utilizing Oracle Health platforms.
Commitment to Healthcare Excellence
Curtis Watkins, CereCore's President and CEO, emphasized the importance of understanding both technology and clinical operations for healthcare organizations invested in Oracle Health. The company's long-standing relationship with Cerner, now a part of Oracle Health, has established a foundation of expertise that is further solidified through this partnership. With an emphasis on high-quality, specialized services, CereCore is poised to enhance the effectiveness of Oracle’s healthcare solutions, ensuring they meet the evolving needs of healthcare providers.
Innovation in Electronic Health Records
As Oracle Health introduces its next-generation electronic health record (EHR) system powered by artificial intelligence, the need for healthcare organizations to evaluate their existing technology environments becomes paramount. Richard Barrett, the Senior Director of Oracle Health Services at CereCore, states that achieving operational optimization while preparing for future advancements requires a multifaceted approach. The pressure on IT teams to manage day-to-day requirements while simultaneously preparing for innovative shifts in healthcare technology can be daunting.
CereCore's tailored services are designed to assist organizations in balancing these demands. By offering dedicated resources, CereCore helps ensure that healthcare providers can maintain high-performance IT operations today while strategically positioning themselves for tomorrow's advancements.
Comprehensive Support Framework
CereCore focuses on alleviating the IT burdens faced by healthcare organizations, allowing them to prioritize transforming care through technology. Their model facilitates a shift from simple vendor management to comprehensive transformation support. Key service areas that CereCore aims to enhance as an Oracle partner include:
- - 24/7 Clinical and Technical Support: Offers dedicated IT and clinical teams who possess institutional knowledge, providing consistent and informed service to clients.
- - Infrastructure and Network Services: Involves system migrations, infrastructure modernizations, asset management, and complete network oversight.
- - Optimization Services: Focuses on refining performance, standardizing workflows, enhancing data quality, and integrating interfaces for a seamless operation.
- - Application Managed Services: Delivers focused system management, upgrades, and maintenance services that exceed standard vendor offerings to alleviate internal pressures.
- - IT Consulting: Provides advisory services designed to address optimization, readiness for AI, cybersecurity threats, and the adoption of innovative technologies.
- - Staff Augmentation and Fractional Leadership: Supplies specialized talent to help support stretched IT teams during transformative projects.
Navigating Challenges in Healthcare IT
The landscape of healthcare IT is fraught with challenges, especially as teams strive to maintain operational integrity, prepare for the integration of AI, and ensure compliance—all within the constraints of tight budgets. Chris Wickersham, AVP at CereCore, underlines the necessity of combining technical skills with an understanding of clinical impact. This dual approach aims to ensure that issues are resolved efficiently from the first point of contact through to the lifecycle of incidents.
With the accessibility of Oracle Expertise as part of their partnership, CereCore stands to validate its capabilities across various products and services. This initiative reinforces their commitment to facilitating customer success in the healthcare sector, enabling them to stand out in an increasingly competitive market.
About CereCore
CereCore provides essential IT services aimed at enabling hospitals and healthcare systems to focus on operational support while driving technological transformation in healthcare. Their comprehensive offerings range from IT staffing and application support to advisory services and EHR consulting. This holistic approach illustrates their dedication to integrating technology to enhance patient care and community health.
About Oracle's Partner Program
Oracle's partner program is designed to forge strong collaborations that drive customer success and business advancement. The newly enhanced program allows for greater flexibility, offering diverse pathways and a wide array of foundational benefits, including training, enabling collaboration in go-to-market strategies, and technical support resources. For further details, prospective partners can explore
Oracle's Partner Program.
In conclusion, the joint efforts of CereCore and Oracle mark a pivotal step forward in optimizing healthcare IT services. With a shared focus on leveraging advanced technologies and resources, this partnership promises to improve outcomes for healthcare organizations navigating the complexities of modern healthcare environments.